Jessie Bijold
Tracy,CA
Summary
Dynamic and dependable professional with a strong background in customer engagement at Hard Rock Casino. Proven ability to foster loyalty through active listening and brand representation. Skilled in sales and returns management, consistently creating a positive atmosphere that enhances the shopping experience. Committed to teamwork and effective communication in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Retail Associate
Hard Rock Casino
05.2024 - 03.2025
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
Daycare Assistant Teacher
Little Hands Daycare
08.2022 - 05.2024
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Promoted healthy habits among students by incorporating physical activities, nutritious snacks, and proper hygiene routines into daily schedules.
Barista
Starbucks
06.2021 - 07.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Used POS system to accurately enter orders and process payments.
Education
Wheatland Union High School
Wheatland, CASkills
- Dependable work ethic
- Brand representation
- Sales experience
- Positive and professional
- Returns and exchanges
- Customer engagement
- Positive and engaging demeanor
Timeline
Retail Associate
Hard Rock Casino
05.2024 - 03.2025
Daycare Assistant Teacher
Little Hands Daycare
08.2022 - 05.2024
Barista
Starbucks
06.2021 - 07.2022
Wheatland Union High School
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