Jessie Blair
Business Administration
Belleville,IL
Summary
Experienced [resident service coordinator] with over [4] years of experience in [assisted living facility]. Excellent reputation for resolving problems and improving customer satisfaction. Ambitious, career-focused jobseeker, anxious to obtain an entry-level [resident service coordinator] position to help launch career while achieving company goals. Driven student leveraging studies in [business administration] seeks real-world experience as [business administration]. Offers strong interpersonal and task prioritization skills. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level [resident service coordinator] position in [assisted living facility] environment. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. [Resident Service Coordinator] with over [4] years of successful experience in [business] and [administration]. Recognized consistently for performance excellence and contributions to success in [assisted living facility] industry. Strengths in [business] and [administration] backed by training in [Area of study].
Overview
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Resident Services Coordinator
Cambridge House Of Swansea
Swansea, Illinois
05.2017 - Current
- Developed and created programs and monitored effectiveness against individual participant needs.
- Conducted community workshops to promote different programs and educate the public on available services.
- Worked with senior case managers to coordinate team development activities and trainings.
- Developed monthly schedules and assignments for volunteer staff.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Certified Nurse Assistant
Collinsville Care Center
Collinsville, Illinois
02.2017 - 04.2017
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
Lead Nurse Assistant
Avera Hospital
Marshall, Minnesota
02.2014 - 02.2017
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Nurse Assistant
Valley Convalescent Hospital
Bakersfield, CA
07.2011 - 01.2014
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Education
Associate of Science - Business Administrator
Post University
Waterbury, CT 03.2017 - 07.2021
GED -
State Community College
East St Louis 03.1995 - 05.1995
Skills
Onsite facility tours
Interviewing skills
Written and verbal communication
Client needs assessments
Program development
Customer service
Critical thinking
Verbal and written communication
Compassion
Conflict resolution
Multitasking abilities
Written Communication
Training & Development
Teamwork
Basic math
Computer skills
Interpersonal Communication
Adaptability
Timeline
Resident Services Coordinator
Cambridge House Of Swansea
05.2017 - Current
Associate of Science - Business Administrator
Post University
03.2017 - 07.2021
Certified Nurse Assistant
Collinsville Care Center
02.2017 - 04.2017
Lead Nurse Assistant
Avera Hospital
02.2014 - 02.2017
Nurse Assistant
Valley Convalescent Hospital
07.2011 - 01.2014
GED -
State Community College
03.1995 - 05.1995