Jessie B. Moran
Queens
Summary
Dynamic Warehouse Manager with extensive experience at the United States Air Force, excelling in supply chain operations and strategic planning. Proven track record of saving $2.5 million through optimized inventory management. Skilled in effective communication and employee training, ensuring high standards in warehouse operations and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Building Safety Officer
Seattle University
Seattle
05.2024 - 12.2024
- Walking through an assigned residence hall or area
- Utilizing a 2-way radio to communicate with the Public Safety Dispatch Center
- Maintaining control of issued equipment (keys and radio)
- Observing and reporting any safety concerns
- Ensuring appropriate doors are secured
- Supporting various campus events in a customer service capacity
Warehouse Manager
United States Air Force
Tucson
01.2022 - 12.2023
- Managed all Supply Chain related activities such as the assessment of requirements, inventory control, receiving, storage, distribution of supplies and equipment to U.S. military installations in various locations
- Evaluated business operations and personnel, quickly resolve challenges and manage workflow process to keep projects on schedule
- Maintained controls that operate lifting devices, such as forklift, lift beams with swivelhooks, hoist, or elevating platforms, loading, unloading, transport, or stack material.
- Oversaw warehouse operations by managing shipping and receiving, inventory and resources for multiple air frames (A-10s, C-130s, EC-130s, HH-60s)
- Monitored employee practices and corrected teams on insufficient safety or other concerns as a safety representative for the unit.
- Scheduled and coordinated training related to warehouse safety, hazardous material handling and forklift operation for 70 personnel with needed upgrade training
- Answered inbound calls to greet and assist customers with various needs and questions in regards to existing orders
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries on back orders, missing shipments, and reoccurring issues
Warehouse Coordinator
BAE (British Aerospace) Systems, United States Air Force
Tucson
02.2020 - 12.2021
- Managed projects related to specific Big Safari Interface (BSI) elements
- Provided logistic support to field organizations and/or customers including spare or replacement parts and supplies for 12 EC-130s aircraft.
- Ensured execution and continuous improvement of standard logistics processes for B.A.E (Waco, TX)
- Supported other organizations by providing Material Management expertise to combat support, various organizations, and responsible for proper accounting and control of specified classes of supply worth over $10,500,000
- Supported internal audits, development, and review of corrective action plans
- Verified inventory computations by comparing them to physical counts of stock and investigate discrepancies worth $25,000,000 in assets.
- Managed shelf life assets with expiration dates over two years.
Warehouse Coordinator - Aircraft Parts Store
United States Air Force
Tucson
05.2019 - 01.2020
- Oversaw warehouse operations by managing shipping and receiving, inventory, and resources for aircraft parts at a total cost of $155,000,000.
- Addressed warehouse inventory management processes to meet internal, customer, and audit standards, which saved the Air Force $2,500,000.
- Led with a positive approach and dedication to customer satisfaction and associate growth through mentorship for five trainees.
- Prepared regular reports detailing logistics performance and inventory data for more than 80% of warehouse operations and listings.
- Monitored inventory continuously, and factored in the demand projections to place the correct orders.
- Accounted for and maintained proper inventory levels worth $155,000,000 through multiple distribution stages for mission capabilities.
- Answered inbound calls to greet and assist customers with various needs and questions regarding stock replenishments and inventory files.
- De-escalated customer complaints using specialized communication techniques.
- Addressed customer concerns and complaints, and resolved issues promptly, whether via email or phone.
Education
Bachelor - Criminal Justice : Science
St. John's University
Jamaica, NY06.2026
Associates of Arts - Liberal Arts
Pima Community College
Tucson, Arizona05.2023
Techincal Training Certification - Materiel Managment
United States Air Force Materiel Managment Technical School
San Antonio, Texas04.2019
Skills
- Microsoft Office 365
- Strategic planning
- Effective communication
- Quality assurance
- Time management
- Facility security
- Storage management
- Employee training
- Storage operations management
- Supply chain modeling
- Problem solving
- Supply chain operations management
- Warehouse operations management
Languages
- Spanish
- Bilingual
Languages
Spanish
Native/ Bilingual
Timeline
Building Safety Officer
Seattle University
05.2024 - 12.2024
Warehouse Manager
United States Air Force
01.2022 - 12.2023
Warehouse Coordinator
BAE (British Aerospace) Systems, United States Air Force
02.2020 - 12.2021
Warehouse Coordinator - Aircraft Parts Store
United States Air Force
05.2019 - 01.2020
Bachelor - Criminal Justice : Science
St. John's University
Associates of Arts - Liberal Arts
Pima Community College
Techincal Training Certification - Materiel Managment
United States Air Force Materiel Managment Technical School
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