Jessie Bonney
Renton,WA
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
11
11
years of professional experience
Work History
Dispatcher Office Assistant/Driver
Peak Logistics (Amazon)
01.2023 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of 26-45 fleet vehicles on any given day.
- Closely monitored dispatch board to triage and prioritize over several daily calls and messages through teams.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Pre-screened resumes prior to sending them link to set up a interview with myself.
Office Manager
Affordable Technology/ Ocean Shores Computers
05.2012 - 09.2022
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associates Degree in Business - Business Administration And Management
Tacoma Community College
Tacoma, WA06.2010
Skills
- Office Equipment Operation
- Case Management Software
- Employee Timesheet Processing
- Organizational Systems
- Organizational Standards
- Dispatch Planning
- Business Correspondence
- Document Organization
- Personnel Management
- Customer Experience
Timeline
Dispatcher Office Assistant/Driver
Peak Logistics (Amazon)
01.2023 - Current
Office Manager
Affordable Technology/ Ocean Shores Computers
05.2012 - 09.2022
Associates Degree in Business - Business Administration And Management
Tacoma Community College