Jessie Brooner
Virginia Beach,VA
Summary
Dedicated animal caretaker with proven expertise in providing exceptional care and maintaining hygiene. Known for strong attention to detail and effective communication with clients, ensuring both animal well-being and customer satisfaction.
Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance dining experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Overview
6
6
years of professional experience
Work History
Animal Caretaker
Hunt Club Boarding Kennel and Cattery
Virginia Beach, VA
07.2025 - 10.2025
- Provided daily care for animals, ensuring cleanliness and comfort in living spaces.
- Monitored health and behavior of pets, reporting concerns to management promptly.
- Assisted with feeding schedules, maintaining nutritional standards for various animal diets.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Cleaned and sanitized kennels and cattery areas, adhering to hygiene protocols.
- Engaged with clients, providing updates on their pets' well-being during stays.
- Implemented routine exercise activities for animals, promoting physical well-being and socialization.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
Animal Caretaker
Hunt Club Farm
Virginia Beach, VA
09.2021 - 06.2025
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Administered medications to animals in treatment and documented changes in condition.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
- Assisted with the capture and restraint of various animal species during medical examinations or treatment sessions as needed.
- Educated visitors about responsible pet ownership practices during guided tours of the facility or community outreach events.
- Trained new volunteers, sharing knowledge and practices for high-quality animal care.
- Responded to emergency situations, providing immediate care and stabilizing animals until veterinary assistance could be obtained.
- Supported training initiatives, reinforcing basic commands with pets as needed.
Server
Chicho's
Virginia Beach, VA
11.2019 - 08.2021
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Trained new servers on menu items, service protocols, and company standards.
- Resolved customer complaints efficiently, fostering loyalty and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Kellam High School
Virginia Beach, VA06-2016
Skills
- Pet handling
- Animal care
- Patience and tolerance
- Cleaning protocols
- Basic maintenance
- Creativity and innovation
- Animal enrichment
- Medication administration
- Animal handling
- Attention to detail
- Honest and dependable
- Human and animal safety
- Teamwork and collaboration
- Problem-solving
- Customer service
- Dependable and responsible
- Work prioritization
- Customer communication
Timeline
Animal Caretaker
Hunt Club Boarding Kennel and Cattery
07.2025 - 10.2025
Animal Caretaker
Hunt Club Farm
09.2021 - 06.2025
Server
Chicho's
11.2019 - 08.2021
High School Diploma -
Kellam High School