Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessie Cain

JBLM,WA

Summary

Experienced Medical Assistant, with extensive knowledge of medical regulations and policies. Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel in nursing school. Strong ability to multitask and prioritize workloads. Positive and upbeat with excellent communication skills.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Lakeland Regional Health Hollis Cancer Center
Lakeland, FL
01.2015 - 01.2017
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • In office foley exchange and clean intermittent catheterization (CIC) procedures
  • Patient training for at home self- catheterization with clean intermittent catheter (CIC)
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determined purpose of visit, and recorded medical history.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared patients for X-rays, electrocardiograms, suture removal, and dressing changes.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Oriented and trained new staff on proper procedures and policies.
  • Called and faxed pharmacies to submit prescriptions and refills, and handled prior authorizations
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Clinical Medical Assistant Extern

Gregorio N Medalle MD
Lake Worth, FL
04.2014 - 06.2014
  • Conducted preliminary evaluations, including measuring weight, temperature, blood pressure, and documented results with accuracy.
  • Sanitized, restocked, organized exam rooms, and medical equipment.
  • Obtained client medical history, including medication information, symptoms, and allergies.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Obtained pre- and post-treatment vital signs and weight.
  • Collected history and current complaints via patient interviews.

Customer Service Representative

Miami, FL
06.2011 - 07.2013
  • Confer with customers by telephone to provide information about products or services, take or enter orders or obtain detailed complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money •Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Documenting and relaying messages to doctors, lawyers, and managers•Scheduling and confirming appointments•Directing customers to perspective party, and connecting patients to on call doctors for medical advice.

Education

Diploma - Certified Medical Assistant

Florida Career College
09.2014

Associate of Arts - Pre-nursing Studies

Pierce Community College
Lakewood, WA
09.2021

Skills

  • EKG and Vaccine administration
  • Universal Precautions/OSHA &HIPAA
  • Fluent in Spanish & English
  • Medical Front Office Procedures, Check In/ Check Out, patient scheduling, and electronic health records
  • Software Applications: Proficient in All Microsoft Software
  • Typing (Accurate 50 WPM)
  • Infection Control and Aseptic Procedures
  • Assisting with physical exams and suture removal
  • Adaptable, stress management, and problem solving
  • Efficient and reliable team player
  • Time management
  • Excellent bed side manners

Timeline

Medical Assistant

Lakeland Regional Health Hollis Cancer Center
01.2015 - 01.2017

Clinical Medical Assistant Extern

Gregorio N Medalle MD
04.2014 - 06.2014

Customer Service Representative

06.2011 - 07.2013

Diploma - Certified Medical Assistant

Florida Career College

Associate of Arts - Pre-nursing Studies

Pierce Community College

Similar Profiles

CREATE PROFILE
Jessie Cain