Jessie Calliste
Certified Scrum Product Owner
Athens,AL
Summary
Seasoned Business Analyst of 5+ years possessing unique expertise in business analysis, communication science, cognitive processing, and customer/patient care. Solid requirements skills, and proficient in UI/UX design, SQl query writing, data visualization tools and techniques, and business intelligence.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
Work History
Business Analyst/Product Owner
Independent Contractor
Athens, AL
06.2022 - Current
- Analyze impact of current business processes, evaluate pain points, assess business needs, and evaluate potential areas for improvement
- Collaborate with stakeholder, users and developer to translate business needs into goals, process flows, user stories, and product backlog items
- Derive conceptual designs from business objectives and collaborate with developer and users to brainstorm solutions and deliver apps according to UI/UX design principles.
Certified Speech Language Pathologist
Independent Contractor - Public School System
Athens, AL
01.2014 - 06.2022
- Evaluated communication abilities by conducting interviews, research, needs analysis, observation, informal tests, and standardized diagnostic tests.
- Collaborated with caregivers, parents, teachers, OT, PT, psychologist and IEP team to develop goals, objectives and comprehensive care plan and monitor progress
- Implemented technology and apps to deliver tailored solutions and interventions targeting speech and language disorders, learning, memory, cognitive disorders, TBI, aphasia, autism, and strokes
Intermediate Business Analyst
United Parcel Service, UPS
Atlanta, GA
02.2000 - 06.2005
- Assessed impact of current business processes on website users and stakeholders and evaluated pain points and potential areas for improvement
- Conceptualized, interpreted and translated information from internal customers and key stakeholders into vision, goals, objectives, scope, requirements, process flows and wireframes
- Collaborated with developersd, QA, users, customers and stakeholders and find solutions that improve process and added value
Education
Master of Science - Communication Sciences And Disorders
Alabama A & M University
Normal, AL 01.2014 - 05.2016
Master of Science - Counseling Psychology
Georgia School of Professional Psychology (Argosy)
Atlanta 01.2003 - 05.2005
Skills
Agile Scrum framework
Product backlog management
Needs assessments
Predictive modeling
Data Mapping
Technical Writing
Business process mapping
UI/UX design
Jira
MySQL
Excel
Visio
MS Project
Wireframes
Prototyping
Microsoft Office
Certification
Certified Scrum Product Owner
Timeline
Certified Scrum Product Owner
08-2022
Business Analyst/Product Owner
Independent Contractor
06.2022 - Current
Certified ASHA Professional
05-2017
Master of Science - Communication Sciences And Disorders
Alabama A & M University
01.2014 - 05.2016
Certified Speech Language Pathologist
Independent Contractor - Public School System
01.2014 - 06.2022
Master of Science - Counseling Psychology
Georgia School of Professional Psychology (Argosy)
01.2003 - 05.2005
Intermediate Business Analyst
United Parcel Service, UPS
02.2000 - 06.2005