Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Aviva Health And Wellness
Roseburg, OR
01.2022 - Current
Provide support to providers during consultations by recording patient histories accurately and documenting treatment plans accordingly.
Assist providers in patient care by transcribing and entering orders into the Electronic Medical Record system.
Assist providers with patient care by taking vital signs, patient histories and preparing patients for examinations.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Perform administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Administer injections, immunizations, medications, wound dressings and other treatments according to provider instructions.
Prepare specimens for laboratory testing and performed routine laboratory tests.
Perform venipuncture and other blood collection procedures according to established standards.
Pharmacy Technician/ Pharmacy Assistant
Hometown Drug
Roseburg, OR
10.2021 - 12.2021
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Managed filing of prescriptions, both electronically and manually.
Verified prescriptions and drug labels, documents and packages.
Provided education materials about medications to patients upon request.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions regarding medications and payments.
Received payment from customers and processed credit card transactions when necessary.
Assisted in training new employees on pharmacy procedures.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Pharmacy Technician/Pharmacy Assistant
Bi-Mart Pharmacy
Roseburg, OR
11.2018 - 10.2021
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Managed filing of prescriptions, both electronically and manually.
Verified prescriptions and drug labels, documents and packages.
Provided education materials about medications to patients upon request.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and payments.
Received payment from customers and processed credit card transactions when necessary.
Assisted in training new employees on pharmacy procedures.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Lead Waitress/Front Desk Receptionist
The Steamboat Inn
Idleyld Park, OR
06.2012 - 11.2018
Provided customer service by taking orders, serving food and beverages, and addressing complaints or concerns.
Complied with all health department regulations and rectified issues immediately.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.
Recorded orders and partnered with team members to serve food and beverages.
Preformed front desk procedures such as, answering phones, taking reservations and guest check in procedures.
Responsible for payments of all service's rendered at the Inn, including billing for food and lodging.
Fill in cook for the day time restaurant, responsible for prepping all items on our menu and preparing food orders in a timely manor.
Trained new servers on restaurant policies, procedures, service techniques, and safety standards.
Monitored server performance and took corrective action when necessary.
Displayed leadership skills by providing guidance to other waitstaff members on how best to handle difficult situations with customers.
Conducted weekly inventory checks to ensure adequate supply levels were maintained.
Supervised opening and closing duties including restocking items, turning off lights, locking doors.