Jessie Castro
El Campo,TX
Summary
hardworking get familiar with any kind of job, and get it solved before stopping with excellent listening skills, patient willing to learn and also teach anybody that needs help
Overview
19
19
years of professional experience
Work History
Front Desk Clerk
Best Western Hotel
10.2018 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
Driver
Timcoservices
05.2015 - 07.2017
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Checked in with dispatch service and updated with current location.
- Obtained customer signatures to complete and process paperwork.
- Delivered employees and materials to job sites daily.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Driver
G.E. Wireline Services
10.2014 - 05.2015
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Obtained customer signatures to complete and process paperwork.
- Delivered employees and materials to job sites daily.
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Driller
Pioneer Well Service
05.2007 - 09.2014
- Monitored drilling operations and machines.
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
- Determined accurate angles and depths before drilling or giving instructions.
- Supported management of all drilling and rig move operations
- Coordinated and managed all rig moving operations
Derrickman
Pool Well Service
08.2004 - 05.2007
- Used iron roughnecks, tongs and slips to properly handle and connect sections of drill pipe.
- Verified and recorded drilling fluid properties at regular intervals to report deviations.
- Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.
- Performed preventive maintenance and basic repairs on workover rigs by checking fluids, hydraulic and transmission levels.
- Used harnesses and platform climbing devices to position and align [Type] and [Type] elements.
- Read [Type] gauges to adjust pumping procedures, paying close attention to pressure, density and concentration levels.
- Performed housekeeping on rig floor by cleaning equipment and removing debris from rig stairs.
- Checked and monitored fuel levels.
- Aligned pipes to secure foundations and connections.
Cook
Sonic
03.2003 - 05.2004
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Cook
Whatabuger
10.2001 - 03.2003
- Communicated closely with servers to fully understand special orders for customers.
- Transitioned between breakfast and lunch service.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
El Campo High School
El Campo, TX05.2004
Skills
- Problem-Solving Skills
- Checking Guests In and Out
- Payment Processing
- Hotel Reservations
- Customer Service
- Professional Relationships
- File Management
- Time Management
- Multi-Line Phone Systems
- Guest Registration
- Word Processing
- Cash Handling
- Room Charges
- Guest Ledger
- Guest Reception
- HIPAA Guidelines
- Room Booking
- Listening Skills
- Room Assignments
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Front Desk Clerk
Best Western Hotel
10.2018 - 08.2022
Driver
Timcoservices
05.2015 - 07.2017
Driver
G.E. Wireline Services
10.2014 - 05.2015
Driller
Pioneer Well Service
05.2007 - 09.2014
Derrickman
Pool Well Service
08.2004 - 05.2007
Cook
Sonic
03.2003 - 05.2004
Cook
Whatabuger
10.2001 - 03.2003
High School Diploma -
El Campo High School