Summary
Overview
Work History
Education
Skills
Certification
Awards
Military Service
References
Timeline
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Jessie Cathey

Valdosta,United States

Summary

Dynamic and results-driven professional with a proven ability to excel in fast-paced environments and deliver exceptional outcomes. Armed with 10 years of diverse experience across multiple fields and industrie , I bring a unique blend of adaptability, strategic thinking, and problem-solving expertise to every role. Known for my ability to quickly learn new processes, collaborate effectively with teams, and consistently exceed expectations. Passionate about driving operational excellence and fostering innovation, I thrive on turning challenges into opportunities for growth. Committed to delivering value, I seek to contribute my skills and dedication to a forward-thinking organization poised for success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Warehouse Associate

The Home Depot
Lake Park, US
10.2017 - Current

In my role as a General Warehouse Associate at The Home Depot’s Rapid Deployment Center, I was responsible for supporting the efficient movement of products through the supply chain, ensuring that customer orders were fulfilled accurately and quickly. Working in a fast-paced environment, I became skilled at adapting to changing demands while maintaining a high level of organization and attention to detail. Here are some of my key responsibilities and achievements:

  • Order Fulfillment & Picking: I accurately picked and packed customer orders, using handheld scanners and warehouse management systems to ensure timely and correct order fulfillment. Meeting daily and weekly performance goals became a key part of my responsibilities, and I consistently achieved those targets.
  • Inventory Management & Stocking: I assisted with receiving, inspecting, and stocking incoming merchandise in the appropriate warehouse locations. Regular inventory checks and resolving discrepancies helped ensure the accuracy of stock levels and contributed to smooth operations.
  • Shipping & Packaging: I worked closely with the shipping team to prepare customer orders for delivery. I took great care in packing products securely to prevent damage during transit, and ensured all shipments were labeled correctly and ready to go out on time.
  • Material Handling: I operated material handling equipment like forklifts and pallet jacks to efficiently move products around the warehouse. Following all safety protocols, I made sure that merchandise was handled correctly in a high-volume environment.
  • Quality Control & Safety Compliance: I consistently performed quality checks to verify that products were in good condition and that shipments were accurate. I followed safety guidelines closely, ensuring safe lifting techniques and the proper operation of warehouse machinery, which helped minimize accidents and maintain a safe work environment.
  • Team Collaboration & Communication: I worked closely with other associates and management to achieve our daily goals and maintain an efficient workflow. I made sure to communicate clearly with team members to address any issues, resolve problems, and support smooth operations across the warehouse.
  • Process Improvement & Efficiency: I actively contributed ideas to improve warehouse processes and workflows. By staying up-to-date on new procedures and participating in training, I helped improve operational efficiency, which supported the overall success of the center.
  • Rapid Deployment Support: In this fast-paced, high-priority environment, I assisted with quickly restocking and fulfilling orders to meet customer needs. My ability to stay flexible and work under pressure ensured that we could meet deadlines and provide excellent service.
  • Equipment Maintenance & Troubleshooting: I helped with routine maintenance and troubleshooting of warehouse equipment, ensuring everything was in working order to prevent downtime and keep operations running smoothly.

Through my time at The Home Depot’s Rapid Deployment Center, I developed strong organizational skills, the ability to work effectively in a fast-paced environment, and a deep understanding of warehouse operations. I consistently demonstrated a commitment to accuracy, efficiency, and safety, contributing to the smooth and successful operations of the distribution center.

Sales Associate

RENT A WHEEL
Valdosta, US
06.2016 - 09.2016

As a Sales Associate at RENT-A-WHEEL, I played a crucial role in delivering outstanding customer service while driving sales and enhancing customer satisfaction. I was responsible for assisting customers in finding the right wheel and tire solutions for their vehicles, providing tailored recommendations, and ensuring a positive shopping experience. Key responsibilities and accomplishments include:

  • Customer Consultation & Product Guidance: Engaged with customers to understand their needs and preferences, offering expert advice on the selection of wheels, tires, and related products. I effectively explained product features, benefits, and maintenance to ensure customers made informed purchasing decisions.
  • Sales & Upselling: Proactively promoted sales, driving revenue by recommending additional products and services, such as tire protection plans, alignments, and custom accessories. Consistently met and exceeded sales targets through effective upselling and cross-selling strategies.
  • Transaction Management: Managed sales transactions, including processing payments through various methods (cash, credit, financing options) while ensuring accuracy and adherence to company policies. Facilitated smooth rental agreements and contract processing for customers.
  • Inventory & Store Organization: Supported inventory management by ensuring that products were stocked, well-organized, and properly displayed. Conducted regular stock checks and worked with management to ensure inventory levels met customer demand and minimized stockouts.
  • Customer Service & Issue Resolution: Addressed customer inquiries, concerns, and complaints in a professional and timely manner. Resolved product-related issues, such as returns or exchanges, ensuring a high level of customer satisfaction and retention.
  • Store Appearance & Cleanliness: Maintained a clean, organized, and inviting store environment, ensuring that the sales floor was clutter-free, and products were displayed neatly. Assisted in ensuring that promotional materials and signage were up to date and effectively showcased.
  • Team Collaboration: Worked closely with a team of sales associates and management to achieve sales goals, and maintain a positive work environment. Provided support to colleagues with tasks such as wheel installations, tire changes, and general maintenance when needed.
  • Financing & Payment Plans: Helped customers navigate financing options, explaining available payment plans and lease agreements to suit their budget and needs. Ensured that all necessary documentation for financing was completed accurately and efficiently.
  • Documentation & Reporting: Kept accurate records of sales transactions, customer interactions, and inventory levels. Reported daily and weekly sales figures to management and provided feedback on customer trends, which helped inform promotional strategies.

Through my role at RENT A WHEEL, I gained valuable experience in customer relationship management, sales, and product expertise while contributing to the overall success and growth of the business. My ability to engage with customers, recommend products, and ensure a seamless sales process helped foster a positive shopping experience and led to increased customer loyalty and repeat business-

Aircraft Fuel Systems Mechanic

Air Force
Valdosta, US
03.2014 - 04.2016

As an Aircraft Fuel Systems Mechanic in the United States Air Force, I was responsible for ensuring the operational readiness, safety, and efficiency of various aircraft fuel systems. My role involved performing comprehensive maintenance, troubleshooting, and repairs across a wide range of aircraft, ensuring their fuel systems were fully functional and met strict safety and performance standards. Below are the key responsibilities and achievements from my time in this role:

  • Fuel System Maintenance & Repair: I performed both scheduled and unscheduled maintenance on aircraft fuel systems, including fuel tanks, pumps, valves, lines, and filtration systems. Using specialized tools and equipment, I diagnosed and resolved fuel system issues to minimize downtime and ensure enhanced mission readiness.
  • System Troubleshooting & Diagnostics: I applied advanced diagnostic techniques to identify malfunctions within fuel system components. Through detailed inspections, reviewing technical manuals, and analyzing schematics, I was able to detect leaks, blockages, and equipment failures to carry out effective repairs quickly.
  • Preventive Maintenance: I led routine inspections and preventive maintenance procedures to keep fuel systems in top condition. This included cleaning, and replacing filters, gaskets, seals, and other essential components. These efforts helped prolong the lifespan of the systems and significantly reduced the likelihood of future failures.
  • System Modifications & Upgrades: I assisted in modifying and upgrading aircraft fuel systems in line with Air Force technical orders and safety standards. I helped install new equipment and integrate advanced technologies, ensuring continued improvement in the capabilities of the fuel systems.
  • Safety & Compliance: I maintained strict adherence to all safety protocols and regulations, particularly when handling fuel systems and hazardous materials. I took care to prevent environmental contamination and fuel spills, while also ensuring full compliance with Air Force and federal safety and environmental standards.
  • Documentation & Reporting: I accurately documented all maintenance activities, repairs, and inspections, ensuring proper record-keeping for accountability and compliance with Air Force directives. My documentation was crucial for audits and helped maintain operational readiness.
  • Collaboration & Communication: I worked closely with fellow maintenance personnel, aircrew, and flight engineers to communicate maintenance issues, prioritize repairs, and keep everything running smoothly. I consistently provided detailed reports and updates to command personnel to ensure fuel system maintenance was efficient and effective.
  • Emergency Response: I responded quickly to in-flight fuel system emergencies, such as malfunctions or failures during flight operations. My ability to perform under pressure ensured that I took the appropriate actions to preserve aircraft safety and maintain mission success.

Through my experience as an Aircraft Fuel Systems Mechanic, I developed strong technical skills, a keen eye for detail, and a commitment to operational excellence. My work directly contributed to maintaining the readiness and safety of Air Force aviation assets, and I consistently demonstrated my dedication to the mission and values of the United States Air Force.

Education

High school or equivalent - AFJROTC

William Blount High School
Maryville, TN
04.2014

Associate Culinary Arts Degree - Culinary Arts

William Blount School of Culinary Arts
Maryville, TN
04-2014

High school or equivalent -

William Blount High School
Maryville, TN
01.2014

Skills

  • Hand Tools
  • Order Picking
  • Shipping Receiving
  • General Labor
  • Unloading
  • Freight Experience
  • Forklift
  • Load & Unload
  • Materials Handling
  • Warehouse Associate
  • Computer literacy
  • Troubleshooting
  • Mechanic Experience
  • Loading
  • Maintenance
  • Pallet jacking
  • Loading and unloading
  • Heavy lifting
  • Shipping and receiving
  • Warehouse organization
  • Order picking
  • Basic mathematics
  • Inventory audits
  • Time management
  • Order fulfillment

Certification

  • Pallet Jack Certification, 02/01/24, 09/01/34
  • Forklift Certification, 02/01/20, 09/01/23

Awards

Associate of the Month, 09/01/22

Military Service

Air Force, United States, Airmen First Class, 03/01/14, 04/01/16

References

References available upon request.

Timeline

General Warehouse Associate

The Home Depot
10.2017 - Current

Sales Associate

RENT A WHEEL
06.2016 - 09.2016

Aircraft Fuel Systems Mechanic

Air Force
03.2014 - 04.2016

High school or equivalent - AFJROTC

William Blount High School

Associate Culinary Arts Degree - Culinary Arts

William Blount School of Culinary Arts

High school or equivalent -

William Blount High School
Jessie Cathey