Jessie Ceja
San Bernardino,CA
Summary
Driven and detail-oriented Mobile Detailer with a proven track record in enhancing customer satisfaction through exceptional service and high-quality detailing, honed at Self Employed Services. Skilled in advanced detailing techniques and customer service, adept at building relationships and efficiently managing tasks. Demonstrated ability to improve vehicle appearance by 40%, leveraging expertise in ceramic coating and relationship building.
Overview
6
6
years of professional experience
Work History
Mobile Detailer
Self Employed Services
2024.01 - Current
Help customers on payments, processing orders, dishes and bussing throughout restaurant
Customer Service Representative
Amapola Rico
2018.08 - Current
Help customers on payments, processing orders, dishes and bussing throughout restaurant
Education
High School Diploma - Business
Lifelong
San Bernardino, CASkills
- Safe Driving
- Glass cleaning
- Pressure Washing
- Vehicle Inspection
- Upselling Services
- Route Planning
- GPS Navigation
- Appointment Scheduling
- Ceramic coating application
- Clay Bar Treatment
- Mobile Equipment Operation
- Social Media Promotion
- Headlight restoration
- Sealant Application
- Stain Removal
- Odor Removal Techniques
- Convertible top cleaning
- Chrome Polishing
- Plastic restoration
- Trim restoration
- Window tinting
- Engine bay cleaning
- Invoicing and payments
- Pet hair removal
- Air Vent Cleaning
- Alloy wheel care
- Dashboard care
- Polishing proficiency
- Vacuuming interiors
- Carpet shampooing
- Basic vehicle maintenance
- Upholstery Steam Cleaning
- Wax application mastery
- Advanced detailing techniques
- Expert car washing
- Interior cleaning expertise
- Customer Service
- Relationship Building
- Hand tools
- Interior and exterior cleaning
- Chemical Handling
- Strategic Planning
- Automotive detailing
- Work Planning
- Telephone Etiquette
- Sales Techniques
- Safety Inspections
- Quality Control Analysis
- Upholstery Cleaning
- Power Equipment Operation
- Fabric treatment
- Engine Cleaning
- Exterior waxing
- Showroom Maintenance
Languages
English, spanish
Full Professional
Timeline
Mobile Detailer
Self Employed Services
2024.01 - Current
Customer Service Representative
Amapola Rico
2018.08 - Current
High School Diploma - Business
Lifelong