Experienced financial services sales professional of 10+ years known for enhancing client satisfaction, and generating revenue. Proven expertise in relationship management and account acquisition, resulting in business growth. Skilled in streamlining processes to achieve measurable outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Financial Advisor
Corebridge Financial
Plano, Texas
03.2025 - Current
Developed personalized retirement and financial plans for clients across sectors, including education, healthcare, and government.
Managed and cultivated new client relationships by conducting client meetings, attending local events, and delivering presentations.
Utilized CRM systems and financial planning tools to develop and monitor investment strategies.
Leveraged marketing support (flyers, email campaigns, and mailings) to expand outreach and build brand presence.
Principal Agent
InsuranceOwls
Little Elm, TX
05.2022 - 03.2025
Launched a scratch independent property and casualty insurance agency that achieved a net profit in its first year by maintaining low overhead and low-cost prospecting, including referral partners, online marketing, Google SEO optimization, social media, and web leads.
Implemented CRM software with automation that increased the conversion rate of prospects by 24%.
Utilized agency management and e-signature software to maintain records of new documents and client interactions, periodically auditing for compliance.
Conducted annual policy reviews, resulting in an average retention of 89%.
Streamlined upfront underwriting processes, resulting in increased application accuracy (>2% outliers), and improved loss ratios (-14%).
Reconciled commissions in Google Sheets, and maintained financial records in QuickBooks.
Supplemented property and casualty revenue with the addition of ACA health insurance products.
Event Operations Webinar Coordinator
Risk and Insurance Education Alliance
Austin, TX
11.2022 - 07.2024
Assisted and collaborated in the planning and coordination of virtual insurance education courses, and on-site internal events for 50 to 200 people.
Executed over 200 webinars with zero known cancellations by troubleshooting technical errors of the GoToTraining and GoToWebinar platforms for speakers and participants.
Improved client experience, as indicated by positive course evaluations, through continuous problem-solving, consistent delivery of excellent service, and flexible adaptation of approach according to user feedback.
Independent Insurance Advisor
Bridgepoint Insurance Solutions
Allen, TX
10.2020 - 05.2022
Generated a book of business that exceeded expectations of $350,000 in premiums per year, primarily through networking.
Retained 92% of policies at renewal through consistency in resolving issues, performing policy changes, and notating files.
Provided a singular point of contact for rate shoppers by representing a variety of carriers in multiple states and utilizing a comparative rater to determine the most comprehensive and competitive policy options.
Education
Associate of Arts -
Dallas College
Dallas, TX
05-2025
Skills
Client experience
Relationship management
Account acquisition
Prospecting
Event coordination
Technical support
CRM software
Microsoft Office
Google Workspace
Retirement and financial planning
Sales and business development
Financial needs analysis
Regulatory compliance
Problem resolution
Certification
Series 63 Securities Agent, FINRA, June 2025
Series 65 Investment Advisor Representative, FINRA, May 2025
Series 7 General Securities Representative, FINRA, March 2025
Life, Accident, Health and HMO General Lines Agent, Texas Department of Insurance, February 2019
Property and Casualty General Lines Agent, Texas Department of Insurance, June 2017