Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jessie Cook

Jessie Cook

York,PA

Summary

Passionate professional in healthcare with over 20 years of solid experience in clinical and administrative duties. Skilled in patient care, problem solving, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

28
28
years of professional experience

Work History

Medical Assistant

Marathon Health
02.2022 - 06.2025
  • Assisted in patient intake and documentation processes to ensure accurate medical records.
  • Scheduled appointments and coordinated follow-ups for efficient patient management.
  • Prepared examination rooms by sterilizing instruments and maintaining cleanliness standards.
  • Supported healthcare providers during patient examinations and procedures, enhancing workflow efficiency.
  • Educated patients on treatment plans and medication adherence to improve health outcomes.
  • Monitored patient vital signs and reported changes to clinical staff promptly for timely intervention.
  • Maintained inventory of medical supplies, ensuring availability and compliance with safety regulations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant

Cancer Care Associates of York
07.2020 - 11.2021
  • Welcomed and accompanied patients to and from exam rooms.
  • Reviewed patient medical history and record changes and new information in EMR.
  • Informed providers of schedule and medical changes that may impact patient care.
  • Administered approved medications under the supervision of RN/ LPN.
  • Collected specimens and obtained blood for lab analysis via venipuncture.
  • Prepared and maintained exam rooms; stock injection, mixing, and infusion rooms.
  • Adhere to HIPAA guidelines regarding patient confidentiality.

Medical Assistant

Rockville Internal Medicine Group
01.2016 - 07.2020
  • Provided high level of care in Pain Management, Rheumatology, and Internal Medicine.
  • Administered rapid tests such as Flu and Strep to help clinical staff assess conditions.
  • Performed routine tests such as urine dipstick, vision, hearing, and immunizations.
  • Recorded vital signs, medical histories; led patients to exam rooms; answered general questions and prepared patients for physicians by explaining processes.
  • Performed front desk duties including answering phones; scheduling appointments; greeting, checking-in, and verifying insurance for patients.
  • Prepared patients for procedures including but not limited to EKGs, phlebotomy, glucose testing, PAPs, and PFTs; performed suture/staple removal, bandaging and wound care.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses; executed proper waste disposal.
  • Educated patients about medications, procedures, and physicians’ instructions.

Medical Assistant

Quest ExamOne
05.2019 - 12.2019
  • Efficiently performed insurance verification and pre-certifications/pre-authorizations.
  • Conducted patient interviews to gather health history, vital signs, and information on current medical issues; completed clinical documentation per agency guidelines.
  • Secured patient information and maintained confidentiality by safeguarding medical records.

Medical Assistant

Salvanti & Cotter Family Medicine
06.2011 - 01.2016
  • Performed Audiometric testing and analysis; explained process to patients.
  • Assisted physicians by preparing patients and assisting with various procedures.
  • Conducted patient interviews to gather health history, vital signs, and information on current medical issues; verified and updated information in EMR.
  • Coordinated services with staff to ensure patient satisfaction, engagement, and compassionate care.
  • Administered rapid tests such as Flu and drug screens to help clinical staff assess conditions.

Medical Assistant

Point Pleasant Pediatric Special Care
12.2008 - 05.2011
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Measured patient peak flows; observed and documented patient status for nurse reports.
  • Secured patient information and maintained confidentiality by safeguarding medical records.
  • Supported functions for diagnostic and technical procedures including setting up and operating specialized equipment and apparatuses (ADLs, feeding tubes, collar changing, suctioning).
  • Coordinated and executed proper medical waste disposal.

Medical Assistant

Cardiac Consultants, P. C.
05.2004 - 03.2006
  • Pacemaker Services Technician: Performed transtelephonic pacemaker follow-ups for approximately 700 patients, maintained Paceart Database, reviewed Care Link transmissions via Internet for approximately 100 defibrillator patients.
  • Pacemaker/ICD Clinic: Performed analysis, reviewed episodes, and programmed devices per protocols.

Medical Assistant

George Washington Hospital
05.1997 - 09.2003
  • Recorded patients’ medical history, vital statistics and test results in EMR.
  • Provided comprehensive cardiac assessment including interpretation of cardiac rhythms and intervals, arrhythmias, Holter monitors.
  • Assisted with ADLs; performed EKGs, IV starts, phlebotomy, and Foley catheterizations.

Medical Assistant

Briggs Chaney Medical Urgent Care Center
02.2003 - 07.2003
  • Performed Audiometric testing and analysis, vision screening, and urine dip stick testing.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Completed clinical procedures and gathered patient data for interpretation by physicians.
  • Interviewed patients to verify information, record medical history, and confirm visit purpose; engaged patients to obtain medical history, chief complaints, and vital signs.
  • Identified operational improvements to drive efficiency and quality of care; triaged patients.

Monitor Technician

Arrhythmia, Inc.
03.2001 - 08.2001
  • Responded quickly to emergencies to promote best possible health outcomes.
  • Explained each step of treatment to conscious patients to reduce fear and invoke calm.
  • Performed continuous cardiac monitoring with 3-day event monitors for cardiac patients, assessed cardiac rhythms, determined PR/QS intervals and detected lethal dysrhythmias.

Education

Registered Medical Assistant - Medical Assisting

State of NJ National Education Center
06.1995

Skills

  • Audiometric testing and analysis
  • Foley catheters
  • Venipuncture and phlebotomy
  • HIPAA compliance
  • Wound care and irrigation
  • Electrocardiography (EKG)
  • Pulmonary function tests (PFTs)
  • Specimen collection and processing
  • Vital sign monitors
  • Detail-oriented, charting expertise
  • Medical terminology
  • Anticoagulation clinic
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Patient-focused care
  • Phlebotomy
  • Specimens collection and processing
  • Laboratory specimen collection

Timeline

Medical Assistant

Marathon Health
02.2022 - 06.2025

Medical Assistant

Cancer Care Associates of York
07.2020 - 11.2021

Medical Assistant

Quest ExamOne
05.2019 - 12.2019

Medical Assistant

Rockville Internal Medicine Group
01.2016 - 07.2020

Medical Assistant

Salvanti & Cotter Family Medicine
06.2011 - 01.2016

Medical Assistant

Point Pleasant Pediatric Special Care
12.2008 - 05.2011

Medical Assistant

Cardiac Consultants, P. C.
05.2004 - 03.2006

Medical Assistant

Briggs Chaney Medical Urgent Care Center
02.2003 - 07.2003

Monitor Technician

Arrhythmia, Inc.
03.2001 - 08.2001

Medical Assistant

George Washington Hospital
05.1997 - 09.2003

Registered Medical Assistant - Medical Assisting

State of NJ National Education Center

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