Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
QUALIFICATIONS
Generic

JESSIE COSSIO

Lakewood,CA

Summary

I have a strong combination of management experience, and a proven ability to understand and manage multiple functions simultaneously. Excellent record of rapid promotions and increasingly more responsible assignments. Proven ability to analyze and control labor and operating costs, and an unbroken record of excellent evaluations and reviews in all areas. Keen eye to identify and develop new talent.

Professional with strong background in leadership and operational management, equipped to drive strategic initiatives and enhance performance. Skilled in team collaboration, problem-solving, and adapting to dynamic environments. Proven track record in achieving business goals, fostering team development, and ensuring consistent results. Strong interpersonal skills, effective communication, and proactive approach to challenges.

Overview

30
30
years of professional experience

Work History

Area Coach

Chipotle Mexican Grill
12.2018 - 05.2025
  • Develop a strong team of managers to meet and/or exceed company goals. Improve the company pipeline of new managers to take the manager roles through detail and consistent training. Offer consultation and recommendations to store managers on overcoming operations challenges. Monitor sales and work toward meeting quarterly objectives. Minimize cost and labor by reviewing schedules and inventory use. Visit stores to evaluate operations, cleanliness and efficiency of each area. Monitor compliance with all company policies. Develop store budgets for each unit and decide replacing equipment. Perform bi-weekly food quality assurance evaluations within the district.

Area Sales Manager

American Income Life/First Family Life
06.2015 - 12.2018
  • Implement new sales strategies and new product promotion. Develop teams into productive and more profitable. Resolve conflicts promptly to promote a positive experience for customers. Communicated clear expectations and goals to each team associate. Build strong relations with clients who resulted in strong referrals and more sales. As an underwriter, determine the risks for insuring clients, approve or decline applications, follow all applicable insurance laws, act as the liaison between brokers and customers.

Area Coach

Taco Bell Company and Franchise
02.2013 - 06.2017
  • Coach and develop several managers to meet sales goals, profit, Food Safety Evaluations. Handle all aspects involved with the establishing, opening and operating a restaurant start to finish. Research, locate, and analyze potential restaurant sites. Establish direct communication with vendors to plan, organize, purchase and install all necessary equipment for both the Front-of-the-House and Back-of-the-House. Recruit restaurant managers to create an A-team. Provide the necessary documents and training for the daily operation and maintenance of a restaurant. Human Resources specialist.

Research and Development Manager/Area Coach

Taco Bell
01.2009 - 01.2013
  • Test new equipment for new products. Partner with Architects to build new equipment based on Restaurant space and practicability. Develop current kitchen design for various restaurants. Implement ideas to meet food safety specifications for many new products. Lead coordinator for the current Hazardous Analysis Critical Control Points for Taco Bell. Reported directly to the company directors presenting ideas for either equipment and/or new products (Dorito Loco Taco).

Quality Assurance Specialist and Area Coach

Jack in the Box
01.1998 - 01.2009
  • Conduct one-on-one and group training sessions and the creation and implementation of policies and procedures to drive improvement of the overall Food Safety and Quality systems. Periodically review program designs and conduct program evaluations to ensure compliance with all corporate requirements. Facilitate quality assurance activities compliant with Title 17 regulations. Identify inefficiencies and recommend process improvement plans to increase efficiency in various areas within the division and nationally. Implement an improve HACCP program to address food safety violations. Support the management of third party and internal food safety auditing programs; coordinate with team counterparts in establishing trend analyses. Lead in maintaining the internal wholesale program compliant in accordance with subscribed food safety schemes and regulatory mandates. Partnered with the managers to improve the quality at the restaurant level for the Los Angeles Region. Conducted quality assurance audits once a month at each restaurant within my territory. Created consistency throughout the system by implementing innovative strategies through the partnership of the management involvement. ServSafe proctor and instructor. Superior communication and human relation skills with upper management, staff, customers and vendors.

General Manager

Jack in the Box
01.1995 - 01.1998
  • Managed a wide range of financial functions for multiple Jack in the Box restaurants. Restaurant Training Manager for Jack in the Box and System Restaurant Manager Council Representative. Developed several Managers, Assistant Managers, external lines and corporate personnel. Received numerous local, regional and national awards for accomplishments achieved in restaurant operations. Increased sales, staffing, budgeting, training, and inventory control. Constantly providing excellent customer service and a quality product while making a profit. Continuous training and monitoring of staff in areas of sales, quality of product and customer service.

Education

Bachelor Degree - Business Administration And Management

Keller School of Management
Long Beach, CA
11-2026

Bachelor in Justice Administration - Justice Administration

DeVry Univerity
Long Beach, CA
06-2013

Skills

  • Team development
  • Operational efficiency management
  • Team engagement initiatives
  • Personable and friendly

Accomplishments

  • Multiple-recipient Manager and Area Coach of the Year.
  • Multiple-recipient Trainor of the year

Affiliations

  • National Business Association

Timeline

Area Coach

Chipotle Mexican Grill
12.2018 - 05.2025

Area Sales Manager

American Income Life/First Family Life
06.2015 - 12.2018

Area Coach

Taco Bell Company and Franchise
02.2013 - 06.2017

Research and Development Manager/Area Coach

Taco Bell
01.2009 - 01.2013

Quality Assurance Specialist and Area Coach

Jack in the Box
01.1998 - 01.2009

General Manager

Jack in the Box
01.1995 - 01.1998

Bachelor Degree - Business Administration And Management

Keller School of Management

Bachelor in Justice Administration - Justice Administration

DeVry Univerity

QUALIFICATIONS

Emphasis: Project Manager, Decision-Making and Business Finance.

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JESSIE COSSIO