Jessie Davis
Customer Service
Brentwood,CA
Summary
Focused, hardworking, and efficient professional with extensive Customer Service experience. Excels at prioritizing and addressing a variety of tasks while meeting deadlines and paying attention to details. Proficient in Microsoft Office Word, PowerPoint, Excel and Outlook Experience and proficiency with a variety of administrative duties Strong problem solver with flexibility and optimism Excellent communication and organization skills Data entry with accuracy
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Instacart Shopper
Instacart
Costa, CA
07.2022 - 05.2023
- Performed excellent customer service and communicated any necessary changes to order
- Noted customer special requests, preferences, and favorite products in CRM to enhance service and build brand loyalty.
- Worked productively with customers to meet order requirements and service expectations.
Teachers Assistant/Administrative Assistant (Intern)
Opportunity Junction
Antioch, CA
06.2020 - 01.2021
- Train students up to 6 students in Word, Excel, and PowerPoint and worked one on one as needed
- Tracked class attendance and accurately perform data entry
- Performed administrative support to organization and staff
Housekeeper
Comfort Inn
Antioch, CA
10.2019 - 02.2020
- Supervised and trained employees
- Submitted work orders and maintenance requests promptly; entered data into system to track actions
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
Shift Leader
Sonic Drive
Port Arthur, TX
10.2016 - 06.2019
- Supervised employees; performed various financial activities and data entry
- Assigned duties, responsibilities, and workstations per company policies and standards
- Trained employees in food preparation and customer service as well as food safety and proper sanitation
Office Assistant
JKG Consulting
Beaumont, TX
02.2010 - 07.2015
- Scheduled appointments, answered telephones in friendly and professional manner, while ensuring messages were taken correctly and relayed promptly
- Maintained and organized company files and inventory; ordered supplies and services as needed
- Interacted with customers by phone, email, or in-person to provide information
Education
High School Diploma -
Liberty Adult Education
Brentwood 07.2021 - 05.2022
Office Procedures And Computer Skills - Administrative Assistant
Opportunity Junction
Antioch, CA 05.2020 - 05.2021
Skills
Multitasking Abilities
Certification
Microsoft Word Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Instacart Shopper
Instacart
07.2022 - 05.2023
High School Diploma -
Liberty Adult Education
07.2021 - 05.2022
Microsoft Word Certification
06-2020
Teachers Assistant/Administrative Assistant (Intern)
Opportunity Junction
06.2020 - 01.2021
Office Procedures And Computer Skills - Administrative Assistant
Opportunity Junction
05.2020 - 05.2021
Housekeeper
Comfort Inn
10.2019 - 02.2020
Shift Leader
Sonic Drive
10.2016 - 06.2019
Office Assistant
JKG Consulting
02.2010 - 07.2015
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