Jessie Davis
Customer Service
Brentwood,CA
Summary
Focused, hardworking, and efficient professional with extensive Customer Service experience. Excels at prioritizing and addressing a variety of tasks while meeting deadlines and paying attention to details. Proficient in Microsoft Office Word, PowerPoint, Excel and Outlook Experience and proficiency with a variety of administrative duties Strong problem solver with flexibility and optimism Excellent communication and organization skills Data entry with accuracy
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Instacart Shopper
Instacart
Costa, CA
07.2022 - 05.2023
- Performed excellent customer service and communicated any necessary changes to order
- Noted customer special requests, preferences, and favorite products in CRM to enhance service and build brand loyalty.
- Worked productively with customers to meet order requirements and service expectations.
Teachers Assistant/Administrative Assistant (Intern)
Opportunity Junction
Antioch, CA
06.2020 - 01.2021
- Train students up to 6 students in Word, Excel, and PowerPoint and worked one on one as needed
- Tracked class attendance and accurately perform data entry
- Performed administrative support to organization and staff
Housekeeper
Comfort Inn
Antioch, CA
10.2019 - 02.2020
- Supervised and trained employees
- Submitted work orders and maintenance requests promptly; entered data into system to track actions
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
Shift Leader
Sonic Drive
Port Arthur, TX
10.2016 - 06.2019
- Supervised employees; performed various financial activities and data entry
- Assigned duties, responsibilities, and workstations per company policies and standards
- Trained employees in food preparation and customer service as well as food safety and proper sanitation
Office Assistant
JKG Consulting
Beaumont, TX
02.2010 - 07.2015
- Scheduled appointments, answered telephones in friendly and professional manner, while ensuring messages were taken correctly and relayed promptly
- Maintained and organized company files and inventory; ordered supplies and services as needed
- Interacted with customers by phone, email, or in-person to provide information
Education
High School Diploma -
Liberty Adult Education
Brentwood 07.2021 - 05.2022
Office Procedures And Computer Skills - Administrative Assistant
Opportunity Junction
Antioch, CA 05.2020 - 05.2021
Skills
Multitasking Abilities
Community Relations
Daily workflows
Organization and Time Management
Scheduling
Multi-line phone proficiency
Sorting and labeling
Time management
Filing and data archiving
Attendance record management
[40] WPM typing speed
Computer Literate
Communication
Certification
Microsoft Word Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Instacart Shopper
Instacart
07.2022 - 05.2023
High School Diploma -
Liberty Adult Education
07.2021 - 05.2022
Microsoft Word Certification
06-2020
Teachers Assistant/Administrative Assistant (Intern)
Opportunity Junction
06.2020 - 01.2021
Office Procedures And Computer Skills - Administrative Assistant
Opportunity Junction
05.2020 - 05.2021
Housekeeper
Comfort Inn
10.2019 - 02.2020
Shift Leader
Sonic Drive
10.2016 - 06.2019
Office Assistant
JKG Consulting
02.2010 - 07.2015