Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessie Dougherty

Rockdale,TX

Summary

  • Highly skilled Maintenance Controller with 25 years in aviation maintenance industry. Exceptional technical skills and attention to detail leading to management and client satisfaction. Highly motivated, focused professional with a strong business acumen and expertise in leadership, individual and organizational assessment, along with strategic planning and tracking ensuring accomplishment of milestones and goals.

Knowledgeable Manager with solid background in maintaining and ensuring operational readiness of diverse equipment fleets. Proven track record of effectively overseeing maintenance schedules and coordinating with technical teams to minimize downtime. Demonstrated expertise in implementing preventative measures and troubleshooting complex mechanical issues. Knowledgeable [Desired Position] with solid background in maintaining and ensuring operational readiness of diverse equipment fleets. Proven track record of effectively overseeing maintenance schedules and coordinating with technical teams to minimize downtime. Demonstrated expertise in implementing preventative measures and troubleshooting complex mechanical issues.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Senior Maintenance Controller

AVMAC LLC
08.2022 - 04.2024
  • Monitors and maintains documents of all aircraft scheduled and unscheduled maintenance
  • Plans and coordinates all aircraft inspections (special, conditional, phase, etc.)
  • Dispatch and monitoring of all assigned tasks and associated jobs to work centers
  • Keeps Maintenance Officer briefed on aircraft status at all times
  • Keeps the COR briefed on all contract requirements
  • Work closely with the Operations Department to insure aircraft are available to meet the Flight Schedule
  • Able to monitor the Naval Aviation Command Information System (NALCOMIS) to report all work performed
  • Manage and provide leadership for 53 employees across 4 divisions during global operations with a 100% mission success rate while providing support for 7 separate departments worldwide
  • Utilize Lean Six Sigma to increase production of engines by 31%
  • Liaison for all matters personal and professional for employees and company; Ensured training and certification for all employees prior to operations resulting in safe workspaces and efficient timelines
  • Created and maintained daily and weekly reports for upper management.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
  • Developed maintenance reports to assess program success and inform operational decisions.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Administered [Type] and [Type] maintenance requests and saw orders through to completion.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Monitored product quality and communicated necessary improvements to site superintendent.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
  • Improved overall plant performance through coordination with other departments to resolve production-related issues promptly.
  • Reduced downtime through effective troubleshooting and timely repairs of machinery.
  • Ensured timely completion of scheduled maintenance tasks through close monitoring of work progress and proactive resolution of any arising challenges.
  • Conducted regular inspections to identify potential issues and address them proactively, ensuring smooth operations.
  • Maintained accurate records of work performed, parts used, and costs involved for efficient budget management.
  • Improved equipment reliability by implementing a preventive maintenance program.
  • Promoted a culture of continuous improvement within the maintenance department through ongoing training sessions and workshops on industry best practices.
  • Fostered a positive work environment by maintaining open lines of communication with team members and addressing concerns or conflicts promptly.
  • Enhanced safety standards by enforcing compliance with company policies and regulatory requirements in all maintenance activities.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized ongoing maintenance schedules to boost system performance.
  • Upgraded outdated equipment to increase efficiency, reduce energy consumption, and minimize environmental impact.
  • Implemented root cause analysis methodologies to identify underlying issues behind recurring equipment failures, preventing future occurrences of similar problems.

Senior Aviation Chief / E-7

United States Navy
08.1999 - 08.2019
  • Quality Assurance Chief
  • Squadron Maintenance Controller
  • Reconfiguration Manager / Production Control
  • Aircraft Maintenance Supervisor
  • Provide daily oversight of all functional and operational activities in maintenance of aircraft and equipment in support of Government assets
  • Defines and assigns responsibilities, functions, and operations per directives
  • Manages, controls, and executes activities with the development of plans under the operations contract to ensure fulfillment of the contractual obligations
  • Implements policies, practices, and revisions to existing policies and practices as required to meet company, contracts, and order requirements
  • Recognizes and pursues changes in contract scope and/or workload requirements
  • Reviews and implements all mechanical specifications and manuals for current operations
  • Manages all activities of maintenance department staff
  • Senior Manager for a department with 534 technicians and 67 FA-18 aircraft
  • Increased aircraft availability by implementing efficient maintenance scheduling and resource allocation
  • Reduced downtime for repairs with streamlined troubleshooting processes, resulting in higher operational rates
  • Managed complex projects involving multiple aircraft systems upgrades, ensuring timely completion and minimal impact on operations
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Bachelor of Science - Human Resources

Columbia College
Columbia, MO
10-2024

Associate of Arts - General Studies

Columbia College
Columbia, MO

Columbia College
Columbia, MO
07.2022

Skills

  • Work Order Management
  • Safety Management
  • Quality assurance procedures
  • Budgeting and cost control
  • Teamwork and Collaboration
  • Customer Service
  • Proven Manager
  • Problem-solving abilities
  • Multitasking
  • Decision-Making
  • Team building
  • Maintenance Planning
  • Project Coordination

Certification

  • Safe For Flight September 2016

Timeline

Senior Maintenance Controller

AVMAC LLC
08.2022 - 04.2024

Senior Aviation Chief / E-7

United States Navy
08.1999 - 08.2019

Columbia College

Bachelor of Science - Human Resources

Columbia College

Associate of Arts - General Studies

Columbia College

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Jessie Dougherty