Summary
Work History
Education
Skills
Timeline
Generic

Jessie Flores

San Francisco,CA

Summary

Dynamic and reliable professional with extensive experience at Costco as a Merchandiser, excelling in inventory management and visual merchandising. Proven ability to enhance customer satisfaction through active listening and effective communication. Skilled in pricing and shelf labeling, contributing to an inviting shopping environment while training new team members in best practices.

Work History

Merchandiser

Costco
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.

Server

Farmer Brown
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Asunción Melgar
Philippines
03.2004

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Active listener
  • Merchandise planning
  • Visual merchandising
  • Sales techniques

Timeline

Merchandiser

Costco

Server

Farmer Brown

Asunción Melgar

Similar Profiles

CREATE PROFILE
Jessie Flores