Jessie Geotes

Ensured compliance with established safety procedures when performing physical tasks.

Handled hazardous materials safely following prescribed regulations. Conducted regular maintenance checks on computers, and other IT equipment. Assisted other personnel with heavy lifting when necessary. Performed physical activities requiring heavy lifting, walking and standing for long periods of time. Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Completed pickup and shopping orders for customers within local area. Assisted customers in selecting items that met their individual needs and preferences. Maintained a high level of customer service while ensuring customer satisfaction. Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh. Satisfied customers with quick, accurate service under tight deadlines. Maintained positive relationships with grocery store personnel by being consistently professional and friendly. Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.

Pick up and deliver customer orders. Delivered food orders to customers in a timely manner.

Ensured that the correct order was delivered to the customer. Provided excellent customer service throughout the delivery process.

Utilized GPS navigation systems to find most efficient routes for deliveries. Delivered fresh food to customers across local area.

Supervised and trained crew members on safety protocols, customer service standards, and job duties. Cashier, cook, clean, stock, order taker, open and close restaurant. Ensured compliance with all health codes and regulations by regularly inspecting facility and equipment. Greeted customers and took their orders in a friendly and efficient manner. Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.

Restocked supplies such as napkins, condiments for the convenience of customers.

Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Unload inbound packages, scan inbound package labels and route for outbound delivery

Loaded and unloaded packages from delivery vehicles with manual and powered equipment.

Organized packages according to type, size, destination, and other specifications.

Scanned and sorted packages according to destinations and service type using handheld scanner. Sorted packages to appropriate slide, line or belt for final distribution. Assisted in loading delivery trucks with prepared packages.

Disposed of debris and hazardous materials properly to avoid contamination.

Performed pre-trip inspections on yard jockey equipment to ensure safety.

Managed trailer hook-ups for both drop and hook operations as well as live loads.

Answer incoming customer calls, resolve customer issues, Provided excellent customer service to resolve customer complaints in a timely manner. Assisted customers with product selection, ordering, billing, returns, exchanges and technical support. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Set up and activated customer accounts. Informed customers about billing procedures, processed payments and provided payment option setup assistance. Provided technical support services via phone for RV customers.

Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves. Customer service, answer phone, cash til, schedule cashiers breaks, make change, handle returns, open/close store. Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.

Resolved customer complaints in a timely manner while maintaining excellent relations with customers. Processed returns and exchanges according to established guidelines while ensuring customer satisfaction. Dealt with customer complaints and rectified product and service issues. Supervised work of cashiers, training new team members and monitoring performance.

Manage Kitchen, hire, training, ordering, scheduling, cook, cleaned, customer service, open/close. Developed and implemented kitchen policies, procedures and quality standards. Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews. Ensured compliance with all applicable local, state and federal laws governing food service operations. Created weekly schedules for kitchen staff members based on anticipated business volume.

Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times. Inspected equipment regularly to identify necessary repairs or replacements. Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.