Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Awards
Timeline
Generic
Jessie J Gonzalez

Jessie J Gonzalez

PM Maintenance Technician
Waukegan,IL

Summary

Detail-oriented professional with extensive experience in warehouse operations, including inventory management, shipment coordination, and forklift operation. Proven ability to enhance efficiency and maintain accurate records in fast-paced environments. Eager to leverage skills to contribute to the success of a Warehouse Associate Overnights team. Diligent warehouse associate with methodical approach to managing both inbound and outbound logistics. Excels in inventory control, order processing, and efficient coordination of shipments, ensuring operational smoothness and timely delivery. Dependable warehouse team member adept at operating a variety of warehouse machinery and tools, such as forklifts, pallet jacks and hand trucks. Experienced in following detailed instructions, working efficiently and accurately, and maintaining a safe and organized workspace. Committed to on-time delivery of orders and providing excellent customer service.

Overview

4
4
years of professional experience

Work History

General Laborer / Maintenance Technician

Balcan Plastics
07.2023 - Current
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
  • Identified, communicated and resolved issues to avoid disruptions in material movement.
  • Operated varied hand and power tools to complete repairs.
  • Ensured compliance with regulatory requirements by adhering to established industry standards during all maintenance activities.
  • Maintained a clean and organized workspace, promoting efficiency and safety during maintenance activities.
  • Reduced downtime by efficiently troubleshooting and repairing malfunctioning equipment, ensuring minimal disruption to operations.
  • Worked closely with cross-functional teams to identify areas of improvement in equipment reliability, leading to more efficient operations overall.
  • Continuously updated technical knowledge through ongoing training and professional development opportunities, ensuring my skillset remained current in an ever-evolving industry.
  • Performed root cause analyses on recurring issues identified during PM tasks, allowing for the implementation of long-term solutions that mitigated future occurrences.
  • Assisted in the installation of new equipment, contributing to timely project completion and seamless integration into existing systems.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Made routine adjustments to machines depending on use and season.

INBOUND AND OUTBOUND WAREHOUSE ASSOCIATE

United Parcel Service
Palatine, IL
07.2024 - 02.2025
  • Analyzed data regarding damaged shipments or incorrect item pick-ups in order to identify root causes of errors.
  • Organized warehouse storage space to maximize efficiency of operations.
  • Efficiently loaded trailers according to specifications while minimizing damage due to improper loading techniques.
  • Inspected inbound and outbound shipments to ensure accuracy of inventory records.
  • Maintained cleanliness of work area by sweeping, dusting, organizing shelves.
  • Implemented strategies for continuous improvement initiatives for increased efficiency throughout the warehouse environment.
  • Coordinated shipping schedules with carriers to ensure timely delivery of goods.
  • Utilized RF scanners to accurately update warehouse management system.
  • Read work orders and received oral instructions to determine work assignments.
  • Marked stock items with identification tags, stamps, and electronic marking tools.
  • Followed proper inventory control procedures to minimize discrepancies and shrink.
  • Identified and reported damaged or expired goods to ensure inventory accuracy.
  • Scanned and tracked outgoing shipments for accurate inventory records and order fulfillment.
  • Utilized RF scanners and data entry systems for accurate tracking of product movements.

RETAIL SALES WORKER

Menard Inc
Gurnee - Kenosha, IL-WI
08.2021 - 02.2024
  • Trained new staff members on customer service policies and procedures, as well as product knowledge.
  • Performed regular stock checks to ensure accurate inventory records were maintained.
  • Collaborated with team members to develop creative solutions to improve efficiency levels within the store.
  • Maintained a clean working environment that is organized, safe, and inviting to customers.
  • Handled difficult customer situations professionally while maintaining a positive attitude.
  • Demonstrated ability to drive sales and meet customer satisfaction goals through exceptional product knowledge and service.
  • Built strong relationships with customers by providing personalized service and advice on product selection.
  • Utilized persuasive selling techniques to upsell products and maximize profits for the company.
  • Maintained clean and organized sales floor.
  • Used POS system to process sales and refund transactions.
  • Located merchandise on racks or shelves and delivered to customers.
  • Set up promotional displays and signage to increase sales.
  • Utilized sales strategies to increase average purchase amounts.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
  • Arranged and display merchandise to promote sales.
  • Used forklift and order selector to assist customers with large orders.
  • Opened and closed cash registers, balanced cash drawers, and made deposits.
  • Watched for and recognized security risks and thefts.
  • Exchanged merchandise for customers and accepted returns.
  • Demonstrated use and operation of merchandise.
  • Rented merchandise to customers.

Education

HIGH SCHOOL DIPLOMA - undefined

Waukegan High School
05.2023

Skills

  • Warehouse organization
  • Warehouse safety
  • Meeting facilitation
  • Scheduling expertise
  • Problem-solving
  • Hand and power tools
  • Parts replacement
  • Mechanical repair
  • Electrical troubleshooting
  • Safety awareness
  • Lockout and tagout procedures
  • Documentation
  • Mechanical expertise
  • Maintenance scheduling
  • Diagnostics certification

Languages

English
Spanish

Personal Information

Title: Warehouse Associate Overnights

Awards

  • Service Hero, 2022-01-01, Menard INC
  • Team Member of the Month, 2022-04-01, Menard INC
  • State Seal of Biliteracy, 2023-05-01

Timeline

INBOUND AND OUTBOUND WAREHOUSE ASSOCIATE

United Parcel Service
07.2024 - 02.2025

General Laborer / Maintenance Technician

Balcan Plastics
07.2023 - Current

RETAIL SALES WORKER

Menard Inc
08.2021 - 02.2024

HIGH SCHOOL DIPLOMA - undefined

Waukegan High School

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Jessie J GonzalezPM Maintenance Technician
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