Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Jessie Grawe

Jessie Grawe

Pittsfield,IL

Summary

Proven leader in sanitation and customer service, adept at enhancing cleanliness and hygiene standards at Fayette Industrial Sanitation Solutions. Skillfully trained teams, boosting compliance and efficiency. Excelled in customer engagement and team collaboration, driving operational improvements. Demonstrates adaptability and a strong work ethic, with a track record of achieving significant results in fast-paced environments.

Professional shop worker with experience in delivering exceptional customer service and managing inventory effectively. Skilled in cash handling, product merchandising, and maintaining clean and organized store environment. Strong team player with focus on collaboration and achieving results. Reliable, adaptable, and ready to contribute to dynamic retail setting.

Organized Shop Assistant with 4 years of on hands experience. Works well with no supervision and maintains focus on delivering top-notch assistance. Known for taking initiative and trained in basic tools use and maintenance.

Developed skills in customer interaction, transaction handling, and inventory management in busy retail setting, now looking to transition into new field. Proven ability to maintain clean, organized space and provide excellent customer service. Seeking to leverage these transferable skills in different professional environment.

Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

SSOP Clerk

Fayette Industrial Sanitation Solutions
08.2020 - 01.2021

Responsible for developing, implementing, and maintaining detailed cleaning procedures within a facility, ensuring all sanitation practices adhere to established industry standards and regulations, typically including tasks like identifying cleaning areas, selecting appropriate cleaning chemicals, training staff on proper sanitation techniques, and monitoring compliance through regular inspections.


  • Developing and documenting SSOPs: Create comprehensive cleaning procedures for all areas of the facility, outlining specific cleaning methods, chemicals, frequencies, and required documentation for each task.
  • Training employees:

Conduct regular sanitation training sessions to educate staff on proper cleaning techniques, chemical handling, and safety protocols outlined in the SSOPs.

  • Compliance monitoring:Regularly inspect work areas to ensure adherence to established sanitation standards, identifying potential hazards and non-compliance issues.
  • Cleaning chemical management:Select appropriate cleaning chemicals based on surface types and sanitation needs, ensuring proper dilution and storage according to safety guidelines.
  • Recordkeeping and reporting:Maintain detailed documentation of cleaning activities, including dates, areas cleaned, chemicals used, and any corrective actions taken.
  • Pest control coordination:Collaborate with pest control providers to ensure proper pest monitoring and prevention strategies are in place.
  • Equipment sanitation:Develop procedures for cleaning and sanitizing food processing equipment, including disassembly, cleaning, and reassembly protocols.

Skills and qualifications for a Sanitation SOP role:

  • Food safety knowledge:Understanding of food safety regulations, HACCP principles, and potential food contamination risks.
  • Cleaning expertise:Experience with various cleaning methods, chemicals, and equipment suitable for different surfaces and environments.
  • Attention to detail:Ability to follow established procedures precisely and identify discrepancies in cleaning practices.
  • Communication skills:Effective communication to train staff, report sanitation issues, and collaborate with other departments.

Server

581
03.2020 - 09.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Warehouse Worker

True Manufacturing Company
09.2018 - 03.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Warehouse Employee

Dollar General Distribution Center
01.2018 - 09.2019
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Reduced product damage during transportation by implementing effective packing methods and material handling procedures.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Promoted a positive workplace culture that fostered teamwork among employees while emphasizing individual accountability for achieving operational goals.
  • Proactively identified potential bottlenecks or inefficiencies in warehouse processes, proposing solutions to improve workflow and maximize productivity without compromising on quality or safety standards.

Cashier

Walmart
09.2016 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Assistant Restaurant Manager

Steak N Shake
09.2016 - 03.2017
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.

Restaurant Manager

Sonic
02.2016 - 08.2017
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.

Education

High School Diploma -

James Madison University
Norcross, GA
01-2016

Skills

  • Workplace safety
  • Cleanliness and hygiene
  • Customer engagement
  • Cash handling proficiency
  • Store maintenance
  • Customer service
  • Team collaboration
  • Adaptability and flexibility
  • Equipment operation
  • Records management
  • Honest and dependable
  • Time management

Timeline

SSOP Clerk

Fayette Industrial Sanitation Solutions
08.2020 - 01.2021

Server

581
03.2020 - 09.2020

Warehouse Worker

True Manufacturing Company
09.2018 - 03.2020

Warehouse Employee

Dollar General Distribution Center
01.2018 - 09.2019

Cashier

Walmart
09.2016 - 06.2018

Assistant Restaurant Manager

Steak N Shake
09.2016 - 03.2017

Restaurant Manager

Sonic
02.2016 - 08.2017

High School Diploma -

James Madison University
Jessie Grawe