Jessie Gutierrez
Santa Clarita,CA
Summary
Dedicated and creative hairstylist with a fresh perspective and a passion for transforming clients' visions into reality. Recent graduate from a reputable cosmetology school, equipped with comprehensive training in techniques, trend analysis, and client communication. Eager to contribute enthusiasm, creativity, and technical expertise to a dynamic salon environment, where I can grow professionally and make a positive impact on the beauty and confidence of each client.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator
Children's Dental Funzone
08.2021 - 11.2022
- Created a comfortable and friendly atmosphere for patients and parents.
- Registered and verified patient records/ insurance verification with most up-to-date records.
- Audited and organized patient charts, both new and existing, & streamlined operations to improve efficiency.
- Answered multiple phone lines to respond to patients inquiries and transfer calls to appropriate staff members.
- Greeted and verified credentials of visitors, ascertained reason for visits and directed each to appropriate department.
General Manager
Tokyo Japanese Lifestyle
09.2019 - 08.2021
- Trained and developed new associates on POS systems and key sale tactics, improved sales by 66%
- Screened applications/resumes and set up interviews
- Managed inventory control, cash control, and store opening/ closing procedures to maintain a casual flow of business operations.
- Created weekly work schedules that accommodate all employees.
Shift Lead
Jamba Juice
02.2016 - 09.2019
- Used Microsoft Excel to record previous day sales reports.
- Delivered superior training and leadership to new members to boost performance and achieve performance goals.
- Ensured Proper financial accountability during each shift.
Education
Cosmetology License - Cosmetology
West Valley Occupational Center
Woodland Hills, CA01.2024
Associate of Science - Business Economics
Pasadena City College
Pasadena, CASkills
- Creativity
- Scheduling
- Hair Coloring
- Hair Cutting
- Styling Services
- POS system
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Coordinator
Children's Dental Funzone
08.2021 - 11.2022
General Manager
Tokyo Japanese Lifestyle
09.2019 - 08.2021
Shift Lead
Jamba Juice
02.2016 - 09.2019
Cosmetology License - Cosmetology
West Valley Occupational Center
Associate of Science - Business Economics
Pasadena City College
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