Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessie Guzman

Athens,IL

Summary

Dynamic team player with a proven track record at Noodles & Company, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and training initiatives. Skilled in cash handling and inventory management, consistently achieving operational goals while fostering a collaborative work environment.

Overview

2026
2026
years of professional experience

Work History

Team Member

McDonald's

Team Member

Noodles & Company
10.2022 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to ensure efficient food preparation and presentation standards were met.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Assisted in training new hires on operational procedures and customer service techniques.
  • Executed daily inventory checks to ensure adequate stock levels for smooth operations.
  • Adapted quickly to fast-paced environments, demonstrating flexibility during peak hours.
  • Engaged with customers to gather feedback, contributing to improved service delivery practices.
  • Supported management in implementing promotional activities, enhancing overall customer experience.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Increased sales through effective product placements and persuasive communication skills.
  • Contributed to store's online presence by updating website and social media platforms with current promotions.
  • Participated in community events, strengthening store's local engagement and reputation.
  • Boosted team morale and productivity with recognition programs and constructive feedback.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Facilitated team training sessions, improving overall performance and knowledge of best practices.
  • Assisted in inventory management to prevent stock shortages and overages.
  • Conducted product demonstrations, enhancing customer engagement and interest.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
  • Streamlined workflow for increased efficiency, introducing digital tool for task management.
  • Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
  • Enhanced store security measures, reducing incidents of theft and loss.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Developed marketing materials to promote in-store events and special promotions.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
  • Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created and managed project plans, timelines and budgets.
  • Maintained database systems to track and analyze operational data.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Warehouse Worker

Ransa Logistics
10.2016 - 02.2024
  • Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
  • Accurately picked and packed orders, ensuring timely dispatch and customer satisfaction.
  • Maintained organized inventory records using warehouse management systems for streamlined operations.
  • Assisted in receiving shipments, verifying product quantities against purchase orders for accuracy.
  • Conducted regular inventory counts to identify discrepancies and support stock replenishment efforts.
  • Implemented safety protocols to minimize workplace hazards and ensure compliance with regulations.
  • Collaborated with team members to optimize workflow processes and enhance operational efficiency.
  • Trained new employees on standard operating procedures, promoting a culture of safety and teamwork.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Streamlined inventory management, updating records to reflect real-time stock levels.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
  • Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Conductor

Mercapan S.a
01.2010 - 08.2015
  • Operated train systems, ensuring adherence to schedules and safety protocols.
  • Assisted in conducting routine inspections of equipment and infrastructure for optimal performance.
  • Collaborated with team members to maintain clear communication during operations and emergencies.
  • Learned and applied safety regulations and procedures in high-pressure environments.
  • Supported training initiatives by shadowing experienced conductors and participating in workshops.
  • Adapted quickly to changing operational demands while remaining focused on safety objectives.
  • Performed daily inspections on switches.

Education

High School Diploma - Industrial Engineering

Diego De Ordaz
Venezuela

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Collaboration and teamwork
  • Clear communication
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Money handling
  • Computer skills
  • Heavy lifting
  • Creativity and innovation
  • Organizing work stations
  • Goal setting and achievement
  • Product knowledge
  • Complex Problem-solving
  • Training and mentoring
  • Complaint resolution
  • Relationship building
  • Order preparation
  • Team building
  • Sales expertise
  • Facility cleaning
  • Area and facility cleaning
  • Continuous development
  • Equipment operation
  • Equipment maintenance
  • Task prioritization
  • Staff education and training
  • Quality inspections
  • Calculations and measurements
  • Technical support
  • Mechanically inclined
  • Conflict resolution
  • Social media expertise
  • Account management
  • Chemical handling
  • Parts labeling
  • Component assembly
  • Lift number pounds
  • Materials staging
  • Call center operations
  • Budgeting and finance
  • Data entry
  • Stakeholder management
  • Quality assurance
  • Willingness to learn
  • Shipping and receiving
  • Adaptability and flexibility
  • Verbal and written communication
  • Safety
  • POS systems
  • Workflow optimization
  • Equipment inspection
  • Sales support
  • Upselling techniques
  • Dependability and reliability
  • Decision-making capacity
  • Point-of-sale system
  • Hospitality and accommodation
  • Plate presentation
  • Multitasking
  • Active listening
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Analytical thinking
  • Organizational skills
  • Decision-making
  • Process improvement
  • Idea development and brainstorming
  • Written communication
  • Quantitative skills
  • Project planning
  • Process analysis
  • Data analysis
  • Interpersonal communication
  • Logistics coordination
  • Issue research
  • Program evaluation
  • Project restructuring
  • Disaster recovery planning
  • International mobility management
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Team collaboration
  • Team leadership

Timeline

Team Member

Noodles & Company
10.2022 - Current

Warehouse Worker

Ransa Logistics
10.2016 - 02.2024

Conductor

Mercapan S.a
01.2010 - 08.2015

Team Member

McDonald's

High School Diploma - Industrial Engineering

Diego De Ordaz

Similar Profiles

CREATE PROFILE
Jessie Guzman