Jessie Hiers
Dunnellon,FL
Summary
Diligent house cleaner with 25 years of experience and professional attitude toward work assignments and client needs. Proudly delivered exemplary cleaning services. Dependable and honest with strong work ethic. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable cleaner dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
21
21
years of professional experience
Work History
Residential House Cleaner
Corbitt Cleaning Services
01.2020 - Current
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Provided excellent house cleaning and maid services to clients.
- Adhered to professional house cleaning checklist.
- Exceeded client expectations to garner future services.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collected payment for services rendered and provided client with billing receipts.
- Informed and sold clients on additional services.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Changed bed linens and collected soiled linens for cleaning.
Equipment Operator/Farm Worker
Hiers Farms
12.2019 - Current
- Operated range of heavy equipment on regular basis with advanced skill.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Maintained and cleaned equipment after each job and inspected.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Drove vehicles to and from work sites and maintained clean driving record.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Monitored fuel, oil and water levels of heavy equipment.
- Operated heavy equipment to move large quantities of dirt and debris.
- Removed topsoil, vegetation, and rocks to grade earth to specifications.
Certified Nurse Assistant
Pro-nurse
02.2014 - 09.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Followed nutritional plans to prepare optimal meals.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Monitored progress and documented patient health status changes to keep care team updated.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Developed rapport to create safe and trusting environment for care.
- Transported clients for medical and personal outings.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Documented vital statistics and coordinated with health care providers.
- Improved patients' comfort with massage and application of topical treatments.
- Utilized universal precautions and infection control principles in all aspects of care.
Server
Dons Steakhouse
02.2003 - 05.2010
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
GED -
College of Central Florida
Ocala, FL01.2001
Skills
I have great communication skills! And when i show up to my job, it is to work not to play! I am a great multi tasker and a team player willing to do what it takes to get the job done! Easy going and easy to get along with! I make sure all tasks are completed in a timely manner and completed properly! Im a great problem solver, and normally able to come up with a solution that works for every one! Always on time, and rarely ever call out!
Accomplishments
I am currently living my best life! i wanted to add this to my resume , that i am a convicted felon. I have completly turned my life around! i have been sober almost 7 years (Dec 1) this is my greatest accomplishment ! In those seven years i have held the same two jobs , been to work every day that i was supposed to be, and have excelled at everything I put my hands to! Im just looking to start a new chapter in my life! I haven't been in any trouble since 2016 and am currently fixing to complete 4 years drug offender probation! Again one of my greatest accomplishments!
Timeline
Residential House Cleaner
Corbitt Cleaning Services
01.2020 - Current
Equipment Operator/Farm Worker
Hiers Farms
12.2019 - Current
Certified Nurse Assistant
Pro-nurse
02.2014 - 09.2016
Server
Dons Steakhouse
02.2003 - 05.2010
GED -
College of Central Florida
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