Jessie Hogeland
General Manager
Clanton,AL
Summary
Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
26
26
years of professional experience
Work History
General Manager
Advanced Auto Parts
Clanton, AL
06.2010 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed effective business plans to align strategic decisions with long-term objectives.
General Manager
AutoZone
Clanton, AL
03.1995 - 05.2009
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Vincent High School
Vincent, AL1991
Skills
- Microsoft Visual Basic
- Business Leadership
- Sales Promotion
- Microsoft Outlook
- Client account management
- Performance improvement
- Consistently meet goals
- Recruitment
- Staff training/development
- Employee scheduling
- Effective leader
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
Timeline
General Manager
Advanced Auto Parts
06.2010 - Current
General Manager
AutoZone
03.1995 - 05.2009
High School Diploma -
Vincent High School
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