Jessie Johnson
Little Chute,WI
Summary
A passionate individual who strives to support clients to reach their goals and is passionate about positively impacting and changing the community. Familiar with advocacy work and is eager to learn more about the field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Overnight Advocate
House Of Hope
12.2023 - Current
- Work effectively with fellow team members to coordinate effective solutions to any question or concern.
- Help direct clients during emotionally challenging situations, offering empathy while maintaining professionalism.
- Deliver friendly service and offer expert support in every interaction.
- Establish trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Greet and welcome new patients, assisting with orientation of programming schedule and rules.
- Conduct pre-screening activities to determine eligibility for supportive services.
- Answer the telephone for housing stability, prescreens, or offer other services to outside clients or individuals searching for assistance.
Dietary Aide/Cook
Rennes Health & Rehab
03.2023 - 11.2023
- Kept all kitchen areas clean, tidy, and free of hazards.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Served meals to residents following established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in a commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from the dining room to the dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Sandwich Artist
Subway
10.2022 - 03.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Housekeeper
Aloft Hotel
06.2022 - 09.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Preloader
UPS
12.2021 - 03.2022
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
- Improved delivery times with strategic sorting of parcels according to routes and schedules.
- Fostered teamwork among preloaders through open communication channels, resulting in a more cohesive work environment.
- Reduced misplaced shipments by effectively labeling, documenting, and storing packages awaiting pickup or delivery.
Lead Sales Associate
Dollar General
01.2021 - 06.2021
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Performed inventory control procedures to manage stock.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
CNA
Bethany Home Inc
04.2020 - 09.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Housekeeper
Norseman House Motel
06.2018 - 07.2019
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
High School Diploma -
Rural Virtual Academy
Medford, WIBachelor of Arts - Psychology
University of Wisconsin - Green Bay
Green Bay, WI05.2025
Skills
- Document filing
- Client Representation
- Collaboration and Teamwork
- Interpersonal Skills
- Attention to Detail
- Building Trust and Relationships
- Legal Documentation
- Active Listening
- Time Management
- Patience
- Open-Mindedness
- High Observations
Certification
CPR Certification
Timeline
Overnight Advocate
House Of Hope
12.2023 - Current
Dietary Aide/Cook
Rennes Health & Rehab
03.2023 - 11.2023
Sandwich Artist
Subway
10.2022 - 03.2023
Housekeeper
Aloft Hotel
06.2022 - 09.2022
Preloader
UPS
12.2021 - 03.2022
Lead Sales Associate
Dollar General
01.2021 - 06.2021
CNA
Bethany Home Inc
04.2020 - 09.2020
Housekeeper
Norseman House Motel
06.2018 - 07.2019
High School Diploma -
Rural Virtual Academy
Bachelor of Arts - Psychology
University of Wisconsin - Green Bay