JESSIE JONES
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Catering Server
Cxra
New York City
11.2021 - Current
- Gathered together all food supplies, utensils, decorations, heating elements, and serving trays needed for each catering event.
- Served food and beverages to guests while remaining conscious of dietary restrictions based on religion or health.
- Handled setup and takedown of all catering furniture and cooking equipment at each event.
- Adhered to all food safety and personal safety requirements and procedures.
Catering Server
Cipriani
New York City
09.2021 - Current
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Served meals to customers according to established guidelines.
- Arranged food, utensils and condiments on trays to serve meals using french style services.
Catering Server
Hmg
New York City
08.2021 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
Package Handler
Ups Maspeth
New York City
12.2020 - 07.2021
- Preloaders are responsible for the unloading, sorting, scanning and loading of packages in the center
- They move a variety of packages and they process these efficiently for the drivers to deliver
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Package Handler
Fedex Sunnyside
New York City
11.2020 - 07.2021
- Unload parcels from vehicles maintaining a high activity level whilst using safe working methods
- Assist in the electronic scanning of all parcels using a handheld scanner
- Preloaders work in a physically-demanding and fast-paced warehouse environment, and they continually lift, lower and slide packages for the duration of their shifts
- They work with conveyor and roller belts, inside the trailers, cargo containers and package cars
Banquet Events Houseman
Long Island Marriott
Long Island, NY
08.2017 - 11.2020
- Responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas
- Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations
- Setup and breakdown in meeting rooms and ballroomsDining Room Attendant
Dining Room Attendant
Marriott Marquis
New York City
04.2017 - 07.2017
- Responsible for setting and resetting the dining room tables
- Sanitized each table area to prepare for next guests
- Monitored guests area and responded to requests or cleaning needs promptly
- Assisted customers with carry-out service.
Catering Service Attendant
Fort Lauderdale Marriott Harbor
Fort Lauderdale, FL
04.2016 - 03.2017
- Clean up and set-up of the meeting and event rooms periodically
- Assist in transporting heavy materials such as staging, tables and chairs to the banquet hall and provide instructions on how to place them
Banquet Events Houseman
Embassy Suites
Fort Lauderdale, FL
06.2016 - 01.2017
- Set up all meeting rooms to the specifications of the guest
- Refresh meeting rooms during meals and coffee breaks
- Complete final breakdown of meeting room
- Clean and return equipment to proper location
Meeting Coordinator
Venetian/Palazzo
Las Vegas, NV
01.2013 - 03.2016
- Oversee and ensure room sets and food & beverage are set per banquet event order
- Liaison between the Catering Department and current in house group to ensure program success maintain high personal guest contact by telephone and in person
- Coordinated schedules and timelines for events.
- Attend and represent the Catering Department at require internal meetings
Security Host
Hakkasan Nightclub
Las Vegas, NV
04.2013 - 03.2016
- Provide excellent service to guests and team members
- Respond to requests for assistance in cases of accidents, emergencies, and other disturbances
- Assist other departments when needed to ensure optimum service to guests
- Patrol and observe all areas to ensure guest and team member safety
Meeting Services Concierge
Venetian/Palazzo
Las Vegas, NV
01.2012 - 12.2012
- Responsible for the reviewing of banquet event orders and delegating duties based on information provided
- Responsible for trying all housemen on all equipment and room sets
- Also, responsible for the shift supervisors
- Ensure all set ups on all the floors are done in an timely manner
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Meeting Services Supervisor
Venetian/Palazzo
Las Vegas, NV
01.2008 - 12.2011
- Read and interpret banquet event orders and convention resumes
- Ensure that proper set-up and tear down procedures are maintained on my assigned floor
- Oversee and manage the housemen to ensure setups are completed in efficient and timely manner
- Assisted with training and development of team members.
Restaurant Supervisor
Hilton Houston Southwest
Houston, TX
03.2007 - 12.2007
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Resolve customer complaints regarding service and food quality
- Train workers in food preparation, in service, sanitation, and safety procedures
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Banquet Captain
Hilton University of Houston
Houston, TX
02.2005 - 12.2007
- Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
- Process banquet checks accurately and efficiently
- Oversee and manage staff to ensure event setup is executed in a timely and efficient manner banquet Server
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Banquet Server
Hilton University Houston
Houston, TX
11.2003 - 01.2005
- Responds quickly to requests from guests and management in a timely and efficient manner
- Responsible for setting up, servicing, maintain, and breaking down banquet events
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
Bachelor of Science - Hotel and Restaurant Management
University of Houston
Houston, TX12.2008
Skills
- COMPUTER SKILLS
- Proficient in Microsoft Office Suite, Word, Power Point, Excel Access, and Outlook
- Proficient in PC and Mac Operating Systems
- Proficient in EBMS, Social Tables and Meeting Matrix
- Hospitality and Accommodation
Timeline
Catering Server
Cxra
11.2021 - Current
Catering Server
Cipriani
09.2021 - Current
Catering Server
Hmg
08.2021 - Current
Package Handler
Ups Maspeth
12.2020 - 07.2021
Package Handler
Fedex Sunnyside
11.2020 - 07.2021
Banquet Events Houseman
Long Island Marriott
08.2017 - 11.2020
Dining Room Attendant
Marriott Marquis
04.2017 - 07.2017
Banquet Events Houseman
Embassy Suites
06.2016 - 01.2017
Catering Service Attendant
Fort Lauderdale Marriott Harbor
04.2016 - 03.2017
Security Host
Hakkasan Nightclub
04.2013 - 03.2016
Meeting Coordinator
Venetian/Palazzo
01.2013 - 03.2016
Meeting Services Concierge
Venetian/Palazzo
01.2012 - 12.2012
Meeting Services Supervisor
Venetian/Palazzo
01.2008 - 12.2011
Restaurant Supervisor
Hilton Houston Southwest
03.2007 - 12.2007
Banquet Captain
Hilton University of Houston
02.2005 - 12.2007
Banquet Server
Hilton University Houston
11.2003 - 01.2005
Bachelor of Science - Hotel and Restaurant Management
University of Houston