JESSIE JONES
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Catering Server
Cxra
11.2021 - Current
- Gathered together all food supplies, utensils, decorations, heating elements, and serving trays needed for each catering event.
- Served food and beverages to guests while remaining conscious of dietary restrictions based on religion or health.
- Handled setup and takedown of all catering furniture and cooking equipment at each event.
- Adhered to all food safety and personal safety requirements and procedures.
Catering Server
Cipriani
09.2021 - Current
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Served meals to customers according to established guidelines.
- Arranged food, utensils and condiments on trays to serve meals using french style services.
Catering Server
Hmg
08.2021 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
Package Handler
Ups Maspeth
12.2020 - 07.2021
- Preloaders are responsible for the unloading, sorting, scanning and loading of packages in the center
- They move a variety of packages and they process these efficiently for the drivers to deliver
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Package Handler
Fedex Sunnyside
11.2020 - 07.2021
- Unload parcels from vehicles maintaining a high activity level whilst using safe working methods
- Assist in the electronic scanning of all parcels using a handheld scanner
- Preloaders work in a physically-demanding and fast-paced warehouse environment, and they continually lift, lower and slide packages for the duration of their shifts
- They work with conveyor and roller belts, inside the trailers, cargo containers and package cars
Banquet Events Houseman
Long Island Marriott
08.2017 - 11.2020
- Responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas
- Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations
- Setup and breakdown in meeting rooms and ballroomsDining Room Attendant
Dining Room Attendant
Marriott Marquis
04.2017 - 07.2017
- Responsible for setting and resetting the dining room tables
- Sanitized each table area to prepare for next guests
- Monitored guests area and responded to requests or cleaning needs promptly
- Assisted customers with carry-out service.
Catering Service Attendant
Fort Lauderdale Marriott Harbor
04.2016 - 03.2017
- Clean up and set-up of the meeting and event rooms periodically
- Assist in transporting heavy materials such as staging, tables and chairs to the banquet hall and provide instructions on how to place them
Banquet Events Houseman
Embassy Suites
06.2016 - 01.2017
- Set up all meeting rooms to the specifications of the guest
- Refresh meeting rooms during meals and coffee breaks
- Complete final breakdown of meeting room
- Clean and return equipment to proper location
Meeting Coordinator
Venetian/Palazzo
01.2013 - 03.2016
- Oversee and ensure room sets and food & beverage are set per banquet event order
- Liaison between the Catering Department and current in house group to ensure program success maintain high personal guest contact by telephone and in person
- Coordinated schedules and timelines for events.
- Attend and represent the Catering Department at require internal meetings
Security Host
Hakkasan Nightclub
04.2013 - 03.2016
- Provide excellent service to guests and team members
- Respond to requests for assistance in cases of accidents, emergencies, and other disturbances
- Assist other departments when needed to ensure optimum service to guests
- Patrol and observe all areas to ensure guest and team member safety
Meeting Services Concierge
Venetian/Palazzo
01.2012 - 12.2012
- Responsible for the reviewing of banquet event orders and delegating duties based on information provided
- Responsible for trying all housemen on all equipment and room sets
- Also, responsible for the shift supervisors
- Ensure all set ups on all the floors are done in an timely manner
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Meeting Services Supervisor
Venetian/Palazzo
01.2008 - 12.2011
- Read and interpret banquet event orders and convention resumes
- Ensure that proper set-up and tear down procedures are maintained on my assigned floor
- Oversee and manage the housemen to ensure setups are completed in efficient and timely manner
- Assisted with training and development of team members.
Restaurant Supervisor
Hilton Houston Southwest
03.2007 - 12.2007
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Resolve customer complaints regarding service and food quality
- Train workers in food preparation, in service, sanitation, and safety procedures
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Banquet Captain
Hilton University of Houston
02.2005 - 12.2007
- Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
- Process banquet checks accurately and efficiently
- Oversee and manage staff to ensure event setup is executed in a timely and efficient manner banquet Server
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Banquet Server
Hilton University Houston
11.2003 - 01.2005
- Responds quickly to requests from guests and management in a timely and efficient manner
- Responsible for setting up, servicing, maintain, and breaking down banquet events
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
Bachelor of Science - Hotel and Restaurant Management
University of Houston
Houston, TX12.2008
Skills
- COMPUTER SKILLS
- Proficient in Microsoft Office Suite, Word, Power Point, Excel Access, and Outlook
- Proficient in PC and Mac Operating Systems
- Proficient in EBMS, Social Tables and Meeting Matrix
- Hospitality and Accommodation
Timeline
Catering Server
Cxra
11.2021 - Current
Catering Server
Cipriani
09.2021 - Current
Catering Server
Hmg
08.2021 - Current
Package Handler
Ups Maspeth
12.2020 - 07.2021
Package Handler
Fedex Sunnyside
11.2020 - 07.2021
Banquet Events Houseman
Long Island Marriott
08.2017 - 11.2020
Dining Room Attendant
Marriott Marquis
04.2017 - 07.2017
Banquet Events Houseman
Embassy Suites
06.2016 - 01.2017
Catering Service Attendant
Fort Lauderdale Marriott Harbor
04.2016 - 03.2017
Security Host
Hakkasan Nightclub
04.2013 - 03.2016
Meeting Coordinator
Venetian/Palazzo
01.2013 - 03.2016
Meeting Services Concierge
Venetian/Palazzo
01.2012 - 12.2012
Meeting Services Supervisor
Venetian/Palazzo
01.2008 - 12.2011
Restaurant Supervisor
Hilton Houston Southwest
03.2007 - 12.2007
Banquet Captain
Hilton University of Houston
02.2005 - 12.2007
Banquet Server
Hilton University Houston
11.2003 - 01.2005
Bachelor of Science - Hotel and Restaurant Management
University of Houston
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