Summary
Overview
Work History
Education
Skills
Timeline
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Jessie Larson

Two Harbors

Summary

Experienced professional with a strong background in delivering exceptional service and support in customer-focused environments. Skilled in resolving inquiries, managing accounts, and fostering relationships. Recognized for collaborative spirit and adaptability, consistently driving team success and achieving positive outcomes. Possesses excellent communication, problem-solving, and multitasking skills in fast-paced settings.

Overview

21
21
years of professional experience

Work History

Brand Manager

Bernicks
06.2023 - 12.2024
  • Coordinated trade show participation, showcasing products effectively while networking with industry professionals to expand business relationships.
  • Negotiated vendor contracts for design services or advertising placements, obtaining favorable terms that maximized value for the brand.
  • Managed and oversaw creative projects to drive quality, accuracy and deadline management.
  • Enhanced brand recognition by developing and executing targeted marketing campaigns.
  • Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
  • Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
  • Managed budgets, ensuring efficient allocation of resources for maximum return on investment in marketing initiatives.
  • Created and managed budgets to maximize brand reach and engagement.
  • Organized and delivered training sessions for new product content and technological advancements.
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
  • Monitored industry news closely, staying abreast of emerging trends for quick adaptation of branding strategies accordingly.

Relief Sales

Bernicks
04.2019 - 06.2023
  • Work directly with customers on assigned sales routed to develop their beverage offerings and steer them towards Bernicks brands
  • Gain product and industry knowledge
  • Develop relationships with customers with the goal of earning advantage over competitors
  • Using time management skills to complete work in an efficient manner
  • Working with other team members to collectively improve strategies
  • Gain new knowledge of constantly evolving product lines to effectively present and place with customer base
  • Develop promotions with customers and produce point of sale to support promotions and sale of products
  • Follow Bernicks guidelines of dateline tracking, outdate and breakage procedures, display and store appearance requirements
  • Increased sales revenue by building and maintaining strong relationships with customers.
  • Developed a deep understanding of product offerings to provide tailored solutions for each client''s needs.

Carpenter

Carpenters Local 361
05.2017 - 04.2019
  • Perform job duties as assigned by project superintendent
  • Work together as a team to reach project completion
  • Use problem solving skills to overcome obstacles

Project Manager

Les Grumdahl Window and Siding
10.2014 - 05.2017
  • Direct sales of home improvement materials to customers
  • Set and meet sales goals
  • Schedule customer projects in a timely manner
  • Schedule installation crews for projects and oversee production of crews both on and off site
  • Setup and operation of trade shows to boost company sales

Food and Beverage Director

Superior Shores Resort
02.2014 - 10.2014
  • Coordinate both restaurant and banquet departments
  • Set annual budget and operate within that budget
  • Set and exceed sales goals
  • Train, develop, and educate staff to build a professional sales and service team
  • Schedule and sell events for up to 400 guests
  • Schedule staff

Sales Associate

HOM Furniture
02.2012 - 02.2014
  • Built relationships with guests and performed sales presentations in order to meet customer needs
  • Track inventory to maintain proper stock of goods for customers
  • Perform customer follow up calls to ensure complete satisfaction of the guest
  • Work independently and set goals for myself and reach set monthly sales goals

Lead Service Advisor

Sonju Incorporated
12.2010 - 01.2012
  • Answered the phone and relayed information to guests and technicians
  • Assisted guests with any concerns or problems either by phone or in person
  • Coordinated schedule and workflow responsibilities
  • Coordinated guest vehicle part orders between service department and parts department
  • Accurately reported vehicle issues to guests in manner that could be easily understood
  • Daily accounting of money received and balancing of books
  • Used various problem-solving applications to best serve guests and business
  • Properly handled and maintained confidentiality of all sensitive materials

General Manager

Black Woods Incorporated
01.2009 - 12.2010
  • Supervised up to 35 employees, including wait staff, kitchen staff and management
  • Conducted weekly audits of inventories, including food and alcohol supplies versus ordered inventory to track usage
  • Generated annual budgets and operated below budgeted costs
  • Trained employees in all facets of the food service industry
  • Accountability to superiors for overall performance of business

Dining Room Manager

Black Woods Incorporated
03.2004 - 12.2008
  • Weekly scheduling of bar and wait staff
  • Submitted weekly inventory orders for alcohol and supplies
  • On-floor management of staff and customer flow
  • Weekly reporting to general manager of staff performance, costs and other assigned tasks
  • Training employees on safe food handling and general workplace safety
  • Daily accounting of money passed through business

Education

GED -

Two Harbors High School
Two Harbors, MN
06-1995

Skills

  • Market analysis
  • Partnership development
  • Sales support
  • Event coordination
  • Brand strategy
  • Sales strategy
  • Sales tracking
  • Performance monitoring
  • Brand-building strategies
  • Partnership building
  • MS office suite
  • Communication with Suppliers and Intercompany team members

Timeline

Brand Manager

Bernicks
06.2023 - 12.2024

Relief Sales

Bernicks
04.2019 - 06.2023

Carpenter

Carpenters Local 361
05.2017 - 04.2019

Project Manager

Les Grumdahl Window and Siding
10.2014 - 05.2017

Food and Beverage Director

Superior Shores Resort
02.2014 - 10.2014

Sales Associate

HOM Furniture
02.2012 - 02.2014

Lead Service Advisor

Sonju Incorporated
12.2010 - 01.2012

General Manager

Black Woods Incorporated
01.2009 - 12.2010

Dining Room Manager

Black Woods Incorporated
03.2004 - 12.2008

GED -

Two Harbors High School

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Jessie Larson