Summary
Overview
Work History
Education
Skills
Additionalinformation - Skillsandabilities
Assessments
Certification
Timeline
Generic

Jessie Mabry

Sturgis,USA

Summary

Experienced with managing manufacturing operations and leading production teams to achieve optimal results. Utilizes strong leadership and problem-solving skills to enhance efficiency. Track record of implementing quality control measures and improving workflow.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manufacturing Production Supervisor

Vent-line/Dexter Axle
04.2024 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Established clear priorities and production quality standards.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
  • Streamlined production workflows for increased throughput and reduced lead times with a focus on continuous improvement initiatives.
  • Collaborated with cross-functional teams such as engineering, quality assurance, and logistics to troubleshoot problems and implement effective solutions for process improvements.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Contributed to workforce planning efforts by accurately forecasting staffing needs based on historical trends and projected future demand.
  • Managed team of 31 production associates, overseeing productive production processes and meeting all deadlines.
  • Cultivated professional working relationships with peers and supervisors.

Customer Service Representative

Carelinc Medical Equipment
03.2024 - 04.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Production Scheduler

Aquatic Bath
11.2023 - 02.2024
  • Company Overview: Production Scheduler for fast paced bath tub company
  • Inventory/ scrap management
  • Part of the management team
  • Production Scheduler for fast paced bath tub company
  • Optimized production schedules by closely monitoring resources and adjusting timelines accordingly.
  • Reduced lead times with the implementation of efficient scheduling strategies.
  • Collaborated with cross-functional teams to ensure alignment of production schedules with sales forecasts and customer demands.

Production Scheduler, Vent Dept.

Dexter Ventline and Doors
02.2016 - 11.2023
  • Company Overview: Vent-line by Dexter has allowed me to learn and grow
  • I began working as a production operator; first in the vent, range hood and bath fan department
  • I then transferred to the door department where I learned the operations there and became a group leader over the core department
  • Here I managed 15+ employees and machines
  • I then transitioned into the production scheduler position
  • Vent-line by Dexter has allowed me to learn and grow

Education

Diploma -

Goshen High School
Goshen, IN
01.1996

Skills

  • Manufacturing processes
  • Operations management
  • Machine operation
  • Kaizen principles
  • Workforce planning
  • Standard operating procedures
  • Environmental awareness
  • Production planning
  • Production scheduling
  • Waste reduction
  • Cost reduction
  • ISO standards
  • Cross-functional teamwork
  • Continuous improvement
  • Training and mentoring
  • Production management
  • Workflow optimization
  • Assembly and production
  • Quality control
  • Production targets
  • Schedule management
  • Process documentation
  • Priority management

Additionalinformation - Skillsandabilities

  • Scheduling production needs and requirements
  • Balancing customer demands and employee availability
  • Reporting labor transactions
  • Logging scrap entries
  • Providing any assistance needed by the production supervisor
  • Experienced in company intranet, internet, Microsoft Excel, Windows, TCM, and Tap systems among others
  • Inventory control

Assessments

  • Teamwork: Interpersonal skills, 05/01/22, Proficient
  • Analyzing data, 05/01/22, Proficient

Certification

  • Occupational Safety & Health Administration Certification (OSHA 30) - Occupational Safety and Health Administration.
  • CPR/AED Certification

Timeline

Manufacturing Production Supervisor

Vent-line/Dexter Axle
04.2024 - Current

Customer Service Representative

Carelinc Medical Equipment
03.2024 - 04.2024

Production Scheduler

Aquatic Bath
11.2023 - 02.2024

Production Scheduler, Vent Dept.

Dexter Ventline and Doors
02.2016 - 11.2023
  • Occupational Safety & Health Administration Certification (OSHA 30) - Occupational Safety and Health Administration.
  • CPR/AED Certification

Diploma -

Goshen High School
Jessie Mabry