Jessie Maelee Moore
1615 E East Lake Drive, Sullivan,IN
Summary
Results-driven healthcare executive with progressive leadership experience in assisted living operations. Skilled in regulatory compliance, financial management and budgeting, Human Resources management and resident coordination. Proven ability to lead and motivate teams and retain high resident satisfaction, while aligning with company goals to maintain operational excellence
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Director
The Wyndmoor of Evansville Assisted Living
04.2024 - Current
- Lead for all community operations, serving as primary contact for all staff, current and potential residents, community organizations, referral partners, government agencies and external stakeholders
- Drive resident satisfaction and retention through proactive service and compliance oversight
- Assist with and oversee marketing strategies and plans to meet established business goals
- Manage and executes annual operating budget, policies, licensure, and healthcare documentation
- Monitor team hiring, recruitment, team building, and training
- Oversee all day to day operations including team scheduling
- Oversee resident admission process, healthcare management and maintenance of resident documentation to ensure compliance
- Supervise and motivate cross-functional teams to achieve quality standards and practices
Business Office Manager
The Wyndmoor of Evansville Assisted Living
03.2020 - Current
- Oversaw and coordinated Human Resource functions including onboarding, payroll (ADP) and employee garnishments, FMLA, benefits, workers’ compensation, and unemployment
- Assisted with annual performance reviews and disciplinary actions
- Performed weekly Medicaid billing for services provided
- Created and distributed monthly resident invoices and maintained monthly and annual financial reports
- Supported facility tours, potential customer inquiries, and daily operational excellence
- Assisted Administrator with all day-to-day functions of facility with a high focus on quality care
Shift Leader Cook
Dairy Master
06.2017 - 07.2021
- Provided customer service, managed cash/credit transactions and receipts, and maintained sanitation standards
- Supervised shift operations, ensuring team efficiency and customer satisfaction
Education
Bachelor of Science - Health Information Management, Informatics
Indiana University Southeast
New Albany, IN05.2023
Academic Honor diploma - Health Sciences
Loogootee High School
Loogootee, IN05.2019
Skills
- Customer Service
- Managing and prioritizing Multiple Tasks
- Active Listening
- Effective Communication
- Teamwork and Proficiency in Google Docs, Slides, Presentation, and Microsoft Word and Excel programs
- Planning meetings and encouraging participation
Certification
- Residential Care Administrator (RCA)
- AHA CPR/First Aid (BLS for Healthcare providers- Adult, Infant, Child)
- Certified Nursing Assistant (Completed 2019-05-01)
Timeline
Executive Director
The Wyndmoor of Evansville Assisted Living
04.2024 - Current
Business Office Manager
The Wyndmoor of Evansville Assisted Living
03.2020 - Current
Shift Leader Cook
Dairy Master
06.2017 - 07.2021
Bachelor of Science - Health Information Management, Informatics
Indiana University Southeast
Academic Honor diploma - Health Sciences
Loogootee High School
Awards
Young Healthcare Adminstrators Award presented
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