Jessie Peltier
Spokane,WA
Summary
Highly skilled Pharmacy Technician Certification Board (PTCB) licensed professional with 16 years of experience in pharmacy technician roles. Possessing a 20-year career in the US Navy, demonstrating a strong commitment to excellence. Experienced in working in diverse settings, including both large hospital pharmacies and small clinical environments. Proficient in customer service, communication, supply management, staffing schedules, problem-solving, and multitasking within tight deadlines. Recognized as an energetic self-starter consistently delivering exceptional performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Sprague Pest Solutions
12.2020 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Pest Control Technician and Sales
Orkin Pest Control
07.2016 - 11.2020
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
GS-5 Pharmacy Technician
US Navy
10.2014 - 06.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques and stocking medication carts and automated dispensing machines.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated verification and filling of more than 2500 daily prescriptions in high-volume outpatient hospital pharmacy environment.
Pharmacy Technician
US Navy
03.2000 - 10.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Individually packaged medication for unit dose distribution, stocked medication carts and automated dispensing machines.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Coordinated verification and filling of more than 2500 daily prescriptions in high-volume outpatient hospital pharmacy environment.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Refill technician, filling an average of 500 nightly Refill prescription medications and packaging them for delivery to Refill satellite pharmacy.
Education
Certificate - Pharmacy
Naval School of Health Sciences
Portsmouth, VA09.2000
Diploma -
Grants Pass High School
Grants Pass, OR06.1994
Skills
- Current WA State License Pharmacy Technician
- Current First Aid and CPR certified
- Prescription entry
- Problem-solving
- Operational troubleshooting
- Prescription refilling
- Pharmacy dispensing
- Therapeutic problem identification
- Kirby Lester counting machines
- Omnicell automated dispensing cabinets
- ScriptPro automated filling systems
- Medication stock management
- Pharmacy equipment maintenance
- Unit-dose packaging
- Inpatient and outpatient drug order preparation
- Communication
- Conflict resolution
- Written communication
- Verbal communication
- Phone traffic management
- Appointment scheduling
- Record keeping
- Computer skills
- Microsoft Office proficiency
- Internet usage
Certification
- PTCB Certified #30226852
- Washington State Pharmacy Technician Certified #VA60496072
- CPR/AED/First Aid Certified
- Privacy and confidentiality awareness (HIPAA and PII)
Relevantskillsets
Supervised 30 technicians in a large, fast paced, outpatient pharmacy in the filling and dispensing of over 2500 prescriptions daily., Organize and manage a complex daily schedule, providing staffing resources for all shifts in inpatient, outpatient, and refill satellite pharmacies., Coordinate and schedule Pharmaceutical Sales Representatives coordinating regular training and Pharmacists visits., Professionally maintained a robust database system of electronic and paper files for individuals, ensuring proper training deadlines were met and licensing requirements., Maintained high levels of readiness in five medical storerooms for medical, dental and pharmaceutical supplies, ensuring shelf-life program success and inventory management., Providing administrative and technical support., Certified by the National Pharmacy Technician Board (PTCB)., Certified by Washington State Department of Health., Certified in CPR/AED: Adult, Child, & Infant and First Aid (BLS) American Healthcare Academy., Medical terminology and prescription entry of medication orders into database for processing, filling and dispensing., Ability to solve problems, make recommendations, troubleshoot operational problems and to refer for appropriate action., Refills prescriptions on behalf of patients., File ready prescriptions and dispense prescriptions to patients, referring to pharmacist for needed patient consultations., Identifies basic therapeutic problems such as duplicate therapy and alerts the pharmacist., Kirby Lester counting machines, Omnicell automated dispensing cabinets and ScriptPro automated filling systems experienced., Maintains, verifies, stocks, and replaces outdated medications and follows First-in First-out (FIFO) stock rotation., Operates, maintains, and troubleshoots complicated pharmacy equipment., Able to package unit-dose medications, fill and dispense medication cart and ward stock items and crash cart supplies., Files prescriptions and retrieves pharmacy records as required., Receives, unpacks, and stores incoming pharmacy supply orders., Prepares inpatient and outpatient drug orders including all medicinal dosage forms such as intravenous admixtures, oral liquids (reconstitute liquid antibiotics), unit dose packaging, and label bottled prescriptions for dispensing., Performed multiple problem-solving techniques to manage various process improvement tasks and resolve conflict in difficult situations., Communicate effectively with a diverse population of coworkers and senior management and patients/customers., Strong written and verbal communication skills., Handle phone traffic with multiple lines, schedule appointments, and other various office and record keeping tasks., Proficient in computer skills and programs such as Microsoft Office programs and internet usage., Committed to excellence, respect, and fairness for everyone, regardless of age, gender, race, creed or disability., Works well in a team and multitasks in a fast-paced environment., Awarded the Military Outstanding Volunteer Service Medal, coordinated and volunteered hundreds of hours to numerous schools and nonprofit organizations., Enthusiastically works with intense and eager enjoyment and positive attitude., Self-motivated, goal oriented, with a strong desire to succeed., Capable of working under pressure while meeting deadlines., Goal oriented., Carries out a given task with all details necessary to get task complete.
Timeline
Pest Control Technician
Sprague Pest Solutions
12.2020 - Current
Pest Control Technician and Sales
Orkin Pest Control
07.2016 - 11.2020
GS-5 Pharmacy Technician
US Navy
10.2014 - 06.2016
Pharmacy Technician
US Navy
03.2000 - 10.2014
Certificate - Pharmacy
Naval School of Health Sciences
Diploma -
Grants Pass High School