Jessie Pinedo
URBANDALE
Summary
Lead Production Associate experienced in production processes, quality control, and safety protocols. Achieved on-time project completion and high quality standards through effective team management and process improvement initiatives. General Laborer with a dedicated work ethic and hands-on experience operating heavy and light equipment in varying conditions.
Overview
5
5
years of professional experience
Work History
Lead Production Associate
Hyvee
URBANDALE
03.2025 - 06.2026
- Supervised daily production activities to ensure efficient workflow and quality standards.
- Supervised team members to ensure safety protocols were followed.
- Monitored production processes to identify areas for improvement in operations.
- Executed and coordinated employee training to meet quality requirements.
- Assisted in resolving equipment issues to minimize downtime during production shifts.
- Performed regular maintenance checks on machinery.
- Operated machinery and tools for packaging and assembly of products in the facility.
- Coordinated with team members to maintain inventory levels and supply chain efficiency.
- Conducted weekly inventory checks to track materials used in the production process.
- Ensured compliance with all local, state, and federal regulations related to manufacturing operations.
Order Picker
Southern Glazers
URBANDALE
02.2024 - 05.2024
- Collaborated with team members to ensure efficient order fulfillment processes.
- Inspected products for quality and reported any discrepancies to supervisors.
- Loaded and unloaded trucks, ensuring proper handling of merchandise.
- Followed safety protocols while operating equipment in a fast-paced environment.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Achieved productivity and accuracy standards to meet company guidelines.
- Limited damage to products and orders by using care when choosing items.
- Ensured that all safety regulations were followed while performing work duties.
Customer Service Manager
Great Escape
Pleasant Hill
01.2021 - 03.2022
- Monitored service quality to ensure consistent high standards of support.
- Provided exceptional customer service to ensure customer satisfaction.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Upheld quality control policies and procedures to increase customer satisfaction.
Education
East High School
Des Moines, IASkills
- Production supervision
- Quality control
- Machine operation
- Inventory management
- Safety compliance
- Waste reduction
- Team leadership
- Decision-making
- Effective communication
Timeline
Lead Production Associate
Hyvee
03.2025 - 06.2026
Order Picker
Southern Glazers
02.2024 - 05.2024
Customer Service Manager
Great Escape
01.2021 - 03.2022
East High School