Jessie Rex
Captain Cook,Hawaii
Summary
Administration Specialist with over 10 years of experience in administrative operations, credentialing, and organizational support, recognized for managing provider enrollment, compliance, and onboarding with a strong focus on efficiency, accuracy, and confidentiality. I bring a thoughtful, hands-on approach to leadership, supporting executive teams, building meaningful relationships, and fostering a collaborative, accountable work environment. Known for balancing strategic thinking with attention to detail, I help guide daily operations, strengthen team performance, and create seamless, service-driven experiences. I am committed to upholding high standards, fostering a positive, purpose-driven culture, and supporting organizations in achieving lasting success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Private Contractor & Certified Master Life Coach
Jessie Rex Services, LLC
Hybrid
03.2013 - Current
- Administrator/On-boarding/Credentialing - Alii Health Center - Hawaii
- Interim Medical Staff Coordinator - Chesapeake Regional - Virginia
- Interim Medical Staff Coordinator - Kaiser Permanente - California
- Interim Medical Staff Coordinator - NorthBay Healthcare - California
- Delivered exceptional customer service, addressing client needs effectively and efficiently.
- Managed scheduling and logistics for multiple projects to ensure timely completion.
- Collaborated with team members to streamline operational processes and improve workflow efficiency.
- Assisted in training new contractors on safety protocols and operational best practices.
- Developed strong relationships with clients, fostering repeat business through reliability and trustworthiness.
Interim Administrator/Provider Enrollment Director/Credentialing
Ali'i Health Center & Ambulatory Surgery Center
Kailua-Kona, HI
06.2023 - 02.2026
- Responded to inquiries from internal staff members and external stakeholders on behalf of the Director/Assistant Director promptly and professionally.
- Compiled data from various sources into comprehensive reports and presentations for review by senior management or board members during meetings.
- Provided vital administrative support during recruitment processes, such as scheduling interviews, conducting candidate assessments, and managing background checks.
- Coordinated and facilitated training sessions and workshops for department staff to enhance their skills and knowledge.
- Oversaw credentialing, contracts, and provider enrollment for two facilities.
- Contributed to the development and implementation of departmental policies, procedures, and guidelines to improve operational efficiency.
- Supported the Director and Clinical Manager in all aspects of daily operations, including scheduling meetings, managing calendars, and coordinating the acquisition of board signatures.
- Managed confidential information with discretion while consistently maintaining a high level of professionalism.
- Distributed internal communications from senior management or the board members, ensuring the accurate dissemination of information across departments.
- Assisted in reviewing and writing policies and procedures.
- Maintain all provider CAQH accounts for over 80 providers.
- Experienced in working with Medicare and MedQuest.
- Prepared and assisted with compliance surveys.
Medical Staff Secretary/Credentialing Specialist
Kona Community Hospital
Kealakekua, HI
04.2019 - 01.2023
- Processed all initial applications and assisted with reappointment's for all providers, ensuring timely compliance.
- Assisted in preparing departmental reports and presentations, contributing to informed decision-making processes.
- Increased overall productivity within the office environment by promptly addressing technical issues that arose during daily operations.
- Took detailed minutes during meetings for most departments, the MEC, and the Board, contributing to accurate records.
- Participated in Joint Commission Surveys, demonstrating commitment to quality assurance.
- Assisted in establishing a more organized workflow within the Medical Staff Office, enhancing operational efficiency.
Office Manager/Assistant to the Director
Kona Ambulatory Surgery Center
Kailua Kona, HI
02.2020 - 01.2023
- Processed applications for credentialing and reappointment for all providers.
- Managed staff scheduling and facilitated the hiring process.
- Prepared and handled Board meeting minutes.
- Assisted the Director on a daily basis.
- Assisted with on-site HR issues and compliance.
- Participated in three successful surveys (CMS and Life Safety).
- Achieved two promotions within two years due to exceptional performance.
- Managed daily office operations to ensure efficiency and organization.
- Coordinated scheduling for surgeries and patient appointments to optimize workflow.
Owner/Office Manager
Dean Rex Construction
Eagle Rock, MO
04.2003 - 12.2019
- Managed all office-related duties, including employee payroll and administrative tasks.
- Communicated effectively with vendors, business clients, and suppliers to ensure seamless operations.
- Oversaw the purchasing of supplies and advertising and assisted with home sales, contributing to business growth. Played a pivotal role in establishing a successful business over many years.
- Developed strategic plans for business growth, identifying new market opportunities and client needs.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
INTERIM MEDICAL STAFF DIRECTOR
Kona Community Hospital
Kealakekua, HI
09.2017 - 10.2018
- Processed initial applications and reappointment's for healthcare providers, ensuring compliance with regulatory standards.
- Collaborated closely with Department Heads and maintained communications with the CEO.
- Foster collaboration and communication through the development of team-building skills among clients.
- Directed daily office operations to ensure efficiency and productivity.
Administrative Assistant
The Eureka Springs School of Literary Arts
Eureka Springs, AR
03.2014 - 01.2016
- Assisted in establishing non-profit status for the school, contributing to its organizational foundation.
- Served as school manager, overseeing daily operations and activities.
- Scheduled events and workshops, promoting community engagement and educational opportunities.
- Managed press releases, bookkeeping, travel arrangements, and social media/web design initiatives.
- Streamlined office processes through effective use of technology and administrative tools.
Education
Associate of Science - Business Management
Penn Foster College
Chandler, AZ01.2022
High School Diploma -
Thomas Jefferson High School
Council Bluffs05.1990
Skills
- Vendor Invoicing
- HST Pathways, Accurate Accreditation, ProVation MD, Cirro
- Verity & Midas MD
- Staffing & Scheduling
- Microsoft
- Credentialing & Provider enrollment
- State and local surveys
- Medical & Employee Record Keeping
- HR
- Medicaid and CMS Enrollment
- Team building
- Management Training
Certification
- Certified Master Life Coach
- Provider Enrollment & Credentialing Specialist
- CPR Certification
- CCMA Certification
Personal Information
Title: Provider Enrollment Director/Administration & Credentialing Specialist
Timeline
Interim Administrator/Provider Enrollment Director/Credentialing
Ali'i Health Center & Ambulatory Surgery Center
06.2023 - 02.2026
Office Manager/Assistant to the Director
Kona Ambulatory Surgery Center
02.2020 - 01.2023
Medical Staff Secretary/Credentialing Specialist
Kona Community Hospital
04.2019 - 01.2023
INTERIM MEDICAL STAFF DIRECTOR
Kona Community Hospital
09.2017 - 10.2018
Administrative Assistant
The Eureka Springs School of Literary Arts
03.2014 - 01.2016
Private Contractor & Certified Master Life Coach
Jessie Rex Services, LLC
03.2013 - Current
Owner/Office Manager
Dean Rex Construction
04.2003 - 12.2019
Associate of Science - Business Management
Penn Foster College
High School Diploma -
Thomas Jefferson High School