Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JESSIE RODRIGUES

Summary

Dynamic Community Director who quickly progressed from Assistant Community Director at Sequoia Equities (managing two sites totaling 238 units in 2022) through the FPI Management portfolio takeover to a Community Director role overseeing a 77-unit dual-site property. Skilled in driving community growth, optimizing operations, and enhancing resident experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Community Director (Dual Sites)

FPI Management
San Leandro
10.2023 - 03.2025
  • Oversee operational management for two residential properties, encompassing 77 units, ensuring all aspects of tenant relations, financial administration, and property maintenance are executed with precision
  • Facilitate prospective resident tours, leveraging Knock to confirm interest and enhance leasing process
  • Administer financial transactions, processing invoices and payments via Yardi/Payscan and Domuso software, respectively
  • Lead dedicated maintenance team to promptly complete work orders, apartment turnovers, and property projects
  • Coordinate vendor schedules to meet site-specific needs and address resident issues effectively
  • Produce three-day notices and manage delinquency reports to maintain fiscal discipline
  • Conduct competitive market analysis using Radix to optimize pricing strategies
  • Process lease renewals and new tenant applications with Onsite, maintaining high occupancy rates and tenant satisfaction
  • Key accomplishments: Expedited promotion from Assistant Manager to Community Director within year, demonstrating exceptional leadership and operational acumen
  • Implemented streamlined approach to lease processing, reducing turnaround time
  • Cultivated culture of responsiveness and service excellence, increasing resident satisfaction scores

Assistant Community Director (Dual Sites)

Sequoia Equities, then FPI took over the portfolio
San Leandro
12.2022 - 10.2023
  • Utilized Yardi, Rent Cafe, and Anyone Home platforms for efficient tenant management and processed all financial transactions, including invoice payments through Payscan and rent collections via Domuso
  • Maintained property aesthetics and resident satisfaction through daily oversight and coordination of upkeep tasks
  • Participated in selective mentorship program, reflecting commitment to professional development and leadership potential
  • Key accomplishments: Administered comprehensive management for 237 residential units across two properties, ensuring adherence to Fair Housing Act California and California Consumer Privacy Act
  • Excelled as top leaser for properties, demonstrating exceptional sales acumen and customer service skills
  • Initiated and delivered successful marketing events, contributing to vibrant and cohesive community atmosphere to enhance community engagement and promote property features
  • Recognized for outstanding performance and leadership abilities with invitation to exclusive mentorship program

General Manager / Owner

Bay Blow Bar
04.2017 - 09.2023
  • Leveraged performance analytics to refine business strategies anticipate market trends, and project future requirements
  • Spearheaded recruitment, hiring, and comprehensive training of all staff, fostering competent and service-oriented team
  • Orchestrated brand identity development, website design, and multiple large-scale marketing initiatives to enhance market presence and attract robust client base
  • Negotiated and secured multiple commercial leases to expand business footprint
  • Crafted and dispatched grant proposals that successfully secured funding
  • Coordinated community-centered fundraiser events and promotional activities to bolster client acquisition and retention
  • Key accomplishments: Orchestrated comprehensive management of daily business operations, ensuring rapid growth of Bay Blow Bar with revenue surge to over $100K operational year in first
  • Garnered media attention by being featured on 'Live in the Bay' news, highlighting business's community impact and entrepreneurial success
  • Innovated social media strategies across platforms such as Instagram, Facebook, Twitter, and TikTok to maximize audience engagement and brand awareness
  • Engineered business from inception to thriving establishment, demonstrating exceptional vision and entrepreneurial acumen

Education

Some College (No Degree) - Visual Communications

Fashion Institute of Design And Merchandising
San Francisco, CA
01-2007

High School Diploma -

Saint Elizabeth
Oakland, CA
01-2005

Skills

  • Tenant Relations & Customer Service
  • Property & Facilities Maintenance
  • Community Engagement & Event Coordination
  • Regulatory Compliance & Legal Knowledge
  • Commercial & Residential Property Management
  • Lease Management & Administration
  • Rent Collection & Financial Management
  • Safety & Security Protocol Implementation
  • Marketing & Leasing Strategy Development
  • Vendor & Contractor Management
  • Budgeting & Expense Control
  • Resident Retention Strategies
  • Conflict Resolution & Mediation
  • Business Development
  • Social Media Management
  • Successfully drove financial performance and profitability

Certification

  • Cosmetology license

Timeline

Community Director (Dual Sites)

FPI Management
10.2023 - 03.2025

Assistant Community Director (Dual Sites)

Sequoia Equities, then FPI took over the portfolio
12.2022 - 10.2023

General Manager / Owner

Bay Blow Bar
04.2017 - 09.2023

Some College (No Degree) - Visual Communications

Fashion Institute of Design And Merchandising

High School Diploma -

Saint Elizabeth