Summary
Overview
Work History
Education
Skills
Certification
bilingual
Languages
Timeline
Generic

Jessie Sanchez

Sarasota,FL

Summary

Dynamic professional with a proven track record at Crpe Academy, excelling in team management and strategic planning. Skilled in relationship building and decision-making, I fostered a culture of continuous improvement, enhancing employee engagement and retention. Developed tailored training programs, optimizing staff performance and driving organizational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director/Lead VPK Teacher

Crpe Academy
01.2020 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.

Cleaning Crew Member

Vacasa Vacation Rentals
05.2024 - 08.2024
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.

Customer Service Representative

Air Conditioning
03.2017 - 10.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

No Degree - CDA

SCF
Bradenton, FL
08-2010

High School Diploma -

Superior Vocational
Puerto Rico
05-1997

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Team management
  • Strategies and goals

Certification

  • CPR AND FIRST AID
  • STAFF CREDENTIAL

bilingual

Speaking English and Spanish.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Cleaning Crew Member

Vacasa Vacation Rentals
05.2024 - 08.2024

Director/Lead VPK Teacher

Crpe Academy
01.2020 - Current

Customer Service Representative

Air Conditioning
03.2017 - 10.2019

No Degree - CDA

SCF

High School Diploma -

Superior Vocational

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