Jessie Spradlin
Caneyville,KY
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Limited Radiologic Technologist
Tennessee Orthopedic Alliance
11.2024 - Current
- Assisted in preparing and maintaining radiographic equipment for patient examinations.
- Learned safety protocols to ensure compliance during imaging procedures.
- Supported experienced technologists in positioning patients for accurate imaging results.
- Documented patient information and radiologic procedures accurately in electronic records.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
Medical Assistant
Tennessee Orthopedic Alliance
04.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Managed approximately 20-30 incoming calls, emails and faxes per day from customers
Appointment Scheduler
Tennessee Orthopedic Alliance
03.2018 - Current
- Coordinated appointment schedules for multiple departments, ensuring optimal resource allocation and time management.
- Managed around 50-60 incoming calls and inquiries, providing accurate information to clients and enhancing customer satisfaction.
- Utilized scheduling software to streamline appointment bookings, reducing conflicts and improving operational efficiency.
- Collaborated with team members to prioritize appointments based on urgency and client needs.
- Trained new staff on scheduling protocols and software tools, fostering a collaborative work environment.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
Lead Teacher
Little Rascals Child Care
11.2017 - 03.2018
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
- Collaborated with colleagues to assess student progress and adjust instructional strategies accordingly.
- Facilitated a positive classroom environment fostering student engagement and participation.
- Utilized educational technology tools to support interactive learning experiences for students.
- Developed and implemented age-appropriate lesson plans to foster early childhood development.
- Led classroom activities that promoted social skills and emotional growth among three-year-olds.
Account Executive - Payables and Receivables
Xtend Healthcare
01.2016 - 11.2017
- Managed accounts payable and receivable processes to ensure timely transactions and accurate record-keeping.
- Developed and maintained strong relationships with clients to facilitate effective communication regarding financial matters.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Managed escalated calls effectively, demonstrating conflict resolution skills and maintaining professionalism under pressure.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
Certificate - Radiology
Radiology Education Seminars
Nashville, TN11-2024
Certificate - Medical Assisting
Phlebotomy Career Training
Nashville, TN02-2022
Certificate - Phlebotomy
Phlebotomy Training Specialist
Nashville, TN02-2020
High School Diploma -
Academy At Opry Mills
Nashville, TN10-2014
Skills
- Patient positioning
- Patient care
- Orthopedic imaging
- Venipuncture
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- CPR
- Patient assessments
- Calendar management
- Remote work capabilities
Certification
- Licensed Limited Radiology Technician - Spine and Extremities- Tennessee
- PT - Phlebotomy Technician
- CCMA - Certified Clinical Medical Assistant
- CPR Certified
Timeline
Limited Radiologic Technologist
Tennessee Orthopedic Alliance
11.2024 - Current
Medical Assistant
Tennessee Orthopedic Alliance
04.2022 - Current
Appointment Scheduler
Tennessee Orthopedic Alliance
03.2018 - Current
Lead Teacher
Little Rascals Child Care
11.2017 - 03.2018
Account Executive - Payables and Receivables
Xtend Healthcare
01.2016 - 11.2017
Certificate - Radiology
Radiology Education Seminars
Certificate - Medical Assisting
Phlebotomy Career Training
Certificate - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Academy At Opry Mills
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