Jessie Stockton
Burleson,TX
Summary
Highly motivated, growth driven individual. Offering seasoned communication and collaboration skills derived from my involvement in a variety of care fields. As well as 4+ years experience in the food industry, working my way through a variety of differing experiences.
Overview
8
8
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Shift Lead
Arbys Resturant
Burleson, TX
03.2023 - Current
- Supervised daily operations and staff performance.
- Handled customer complaints and resolved issues promptly.
- Coached and trained employees.
- Provided guidance and support to other team members.
- Managed store operations as Assistant Manager.
- Ensured that all safety protocols were followed at all times.
- Checked orders for quality and completeness.
- Offered promotions and pricing to boost sales.
- Arrived always on time in uniform.
- Set in charge of food preparation with freezer items, produce, and dairy products.
- Assisted with truck deliveries and maintenance.
- Worked under every available position offered.
Crew Member
Braums Ice Cream And Dairy
Burleson, TX
01.2023 - 03.2023
- Prepared and served products.
- Maintained the cleanliness.
- Followed safety and sanitation guidelines in food handling.
- Provided excellent customer service.
- Trained new crew members.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly and adequately.
- Completed opening and closing tasks such as setting up workstations.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Interacted pleasantly with guests to deliver quality customer service.
- Understood and worked with technology.
- Kept up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Keep distractions away while on shift.
- Kept busy when hours were slow by assisting other positions.
- Contributed to regular customers at our establishment.
- Maintained a healthy outlook and proper attitude.
Restaurant Hostess
The Hickory Tree Grill
Joshua, TX
07.2022 - 12.2022
- Greeted guests warmly, and guided them to their tables.
- Managed reservations using the restaurant's booking system.
- Trained new host staff.
- Resolved customer complaints in a professional manner.
- Managed reservations, waitlists, and special requests for large parties.
- Performed opening and closing duties, such as restocking supplies and cleaning.
- Supported serving staff, food runners, and bussers.
- Restocked condiments, silverware, napkins, and tablecloths.
- Accommodated guests with children and special needs.
- Directed customers to the bar area during high-traffic times to increase drink sales.
- Built positive relationships.
- Answered questions and resolved complaints.
- Inspected restrooms and dining areas.
Babysitter
Parents Of Children
Fort Lupton, CO
01.2021 - 12.2021
- Supervised children's activities.
- Prepared meals.
- Transporting children from school.
- Dressed children and changed diapers.
- Instructed children in eating, resting, and restroom habits.
- Assisted with household needs.
- Checked aspects to prevent hazards.
- Took care of pets.
- Resolved conflict between siblings.
- Kept on call with parents if needed.
- Followed the instructions of the parents.
- Offered a safe space and comforting attitude.
- Helped with homework and extracurricular activities.
Community Service Volunteer
Carthage Middle School
Carthage, NY
09.2017 - 03.2018
- Interacted with fellow students and teachers after school hours.
- Acted as an aid in special needs classes.
- Acted as a counselor aide.
- Participated in fundraising.
- Regularly visited the senior center, providing company and care.
- Developed more empathetic ideology as well as other valuable skills.
- Created a positive routine.
Education
High School Diploma
Joshua, TXSome College (No Degree) - Funeral Director & Enbalmer
Dallas Institute of Funeral Services
Dallas, TXSkills
- Efficient Communication
- Caregiving
- Customer service
- Defusing conflict
- Avoiding distraction
- Team leadership
- Food safety compliance
- Time management
- Performance improvement
- Guest service
- Inventory management
Certification
- Food handlers license
- Valid drivers license
References
References available upon request.
Affiliations
- Art major and award winner in high school.
- Active in fitness and health since adolescence.
- Engaging in hobbies revolving literacy.
Timeline
Shift Lead
Arbys Resturant
03.2023 - Current
Crew Member
Braums Ice Cream And Dairy
01.2023 - 03.2023
Restaurant Hostess
The Hickory Tree Grill
07.2022 - 12.2022
Babysitter
Parents Of Children
01.2021 - 12.2021
Community Service Volunteer
Carthage Middle School
09.2017 - 03.2018
High School Diploma
Some College (No Degree) - Funeral Director & Enbalmer
Dallas Institute of Funeral Services