Jessie Tripp
Clearwater,FL
Summary
Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
10
10
years of professional experience
Work History
Server
Pinecrest Place
Largo, FL
01.2007 - 12.2012
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Stocked service areas with supplies during slow periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Barista
Snow Tea Cafe
Orlando, FL
02.2015 - 09.2016
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Memorized official and off-menu coffee and tea preparations.
Education
High School Diploma -
Largo High School
Largo, FL06.2009
Skills
- Tea Expertise
- Ordering Procedures
- Food Running
- New Hire Training
- Solid Problem Solver
- Friendly and Outgoing
- Speedy and Efficient
- Table Bussing
Timeline
Barista
Snow Tea Cafe
02.2015 - 09.2016
Server
Pinecrest Place
01.2007 - 12.2012
High School Diploma -
Largo High School
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