Jessie Ullery
Summit,IL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Bank Teller
Old Second National Bank
02.2023 - Current
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
General Manager
Circle K
10.2009 - 01.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
Education
High School Diploma -
Gage Park
Chicago, IL06.2006
Skills
- Data inputting
- Asset Management
- Financial software
- Financial Transactions
- Customer Relationship Management
- Staff Supervision
- Loss Prevention
- P&L Management
- Vendor Sourcing
- Team Leadership
- Inventory Control
- Staff Training and Development
- Recruitment
Timeline
Bank Teller
Old Second National Bank
02.2023 - Current
General Manager
Circle K
10.2009 - 01.2023
High School Diploma -
Gage Park
Similar Profiles
Emad AlwanEmad Alwan
Senior Universal Banker at Old Second National BankSenior Universal Banker at Old Second National Bank
SABAH T MALIKSABAH T MALIK
Provisioning and Application Specialist at Old Second National BankProvisioning and Application Specialist at Old Second National Bank
Marissa GardleyMarissa Gardley
ITM BANK TELLER at Old Second National BankITM BANK TELLER at Old Second National Bank
Alba OlayoAlba Olayo
Medical Transportation Driver at SAGA TransportationMedical Transportation Driver at SAGA Transportation
Lissamma KuriakoseLissamma Kuriakose
Registered Nurse at Bridgeview Health Care CenterRegistered Nurse at Bridgeview Health Care Center