Jessie Westcott
Cathlamet,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure a full time remote position. My Home Care Aide credentials are current and I hold a Washington State Food Handlers card as well.
Overview
12
12
years of professional experience
Work History
Personal Care Aide
Prestige Monticello Senior Home Care
10.2023 - Current
- Improved client satisfaction by providing personalized care and attention to their specific needs.
- Assisted clients with daily living activities for increased comfort and quality of life.
- Developed strong relationships with clients and families, resulting in trust and effective communication.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
To Go Specialist
Red Lobster Restaurant
08.2023 - 10.2023
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information
- Maintained current understanding of market conditions, compliance standards and best practices.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Deli Associate
Walmart
09.2022 - 09.2023
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
Home Care Aide
Consumer Direct Washington
12.2021 - 09.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled clients to support independence and well-being
Habilitation Technician
DSHS Washington State
10.2011 - 05.2013
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Transported residents to and from appointments and other activities to encourage mobility.
- Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
- Developed resident activities and programming to encourage new skills and maintain present skills.
- Noted client responses and results to facilitate interventions and assessment through proper documentation.
- Instructed and reinforced target outcomes to help individuals achieve goals.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
- Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
- Implemented written goals from treatment plans to enhance patient outcomes.
- Cared for patients by providing personal assistance and ambulation.
- Maintained accurate patient charts and medical records.
Education
None - American History
Montana State University - Billings
Billings, MTSkills
- Project Records
- Quality Standards
- Coordinate Events
- Documenting Sessions
- Loyalty Building
- Maintaining Clean Work Areas
- Management Collaboration
- Providing Feedback
- Team Goals
- Health Care System
- Communication
- Leadership
Timeline
Personal Care Aide
Prestige Monticello Senior Home Care
10.2023 - Current
To Go Specialist
Red Lobster Restaurant
08.2023 - 10.2023
Deli Associate
Walmart
09.2022 - 09.2023
Home Care Aide
Consumer Direct Washington
12.2021 - 09.2022
Habilitation Technician
DSHS Washington State
10.2011 - 05.2013
None - American History
Montana State University - Billings
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