Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Army Achievement Medal, Armed Forces Servives Medal
Generic

Jessie Windhorst

Niceville

Summary

Self-motivated professional with strong problem-solving and customer service skills. Proven ability to thrive in fast-paced environments while maintaining attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Military Police

US Army
Fort Campbell, KY
09.2022 - 11.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Shift Leader

Caliche's Frozen Custard
Las Cruces, NM
05.2021 - 09.2022
  • Supervised daily operations to ensure efficient service delivery.
  • Trained and mentored team members on customer service standards.
  • Implemented quality control measures to maintain product consistency.
  • Resolved customer inquiries and complaints to enhance satisfaction.
  • Monitored compliance with health and safety regulations during service hours.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Education

High School Diploma -

Organ Mountain High School
Las Cruces, NM

No Degree - Criminology

Arizona State University
Tempe, AZ
12-2029

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Flexible and adaptable
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure

Accomplishments

Caliche's - Promoted to Crew Trainer within my first few months and eventually to Shift Leader within 7 months

Army - Completed training, worked my way up to be a well rounded soldier with knowledge in field/deployment training, Military Police law enforcement actions, as well as working as desk clerk within Fort Campbell PMO (Police Station) handling records, cases, and working with soldiers and leaders who needed help with anything.

- Awarded with an Army Achievement medal and Armed Forces Service medal for my contributions with a mission cross training with a different agency.

- Qualified in multiple different training environments, scenarios, weapons, and systems.

Certification

Certified Law Enforcement Officer

First Aid / CLS

HAZMAT - Ammunitions Handler

Cybersecurity Awareness

Driver's Training (Tactical and Patrol Vehicles)

Secret Security Clearance

Interests

Reading - I'm always a sucker for a good book

Cooking - One of my passions truly

Painting - Not an amazing artist but I love to do it in my free time

Travelling - Want to visit every National Park!

School - I am currently doing some classes and plan to get my degree in Criminology as I would like to work in the law enforcement world hopefully withing civilian side of the Army as my physical limitations prevent me from becoming a regular cop

Timeline

Military Police

US Army
09.2022 - 11.2025

Shift Leader

Caliche's Frozen Custard
05.2021 - 09.2022

High School Diploma -

Organ Mountain High School

No Degree - Criminology

Arizona State University

Army Achievement Medal, Armed Forces Servives Medal

While forward deployed to assist Border Patrol and do cross training, I was awarded the Army Achievement Medal individually for my accomplishments with detecting, monitoring, and working cohesively with the different agency. My whole unit was awarded the Armed Forces Service Medal for being one of the best units to accomplish this mission. 

Similar Profiles

CREATE PROFILE