Jessie Wright
Moore
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, experienced in customer service at Riversport Adventures. Proven ability to enhance guest satisfaction through effective conflict resolution and time management skills. Adept at maintaining cleanliness and organization, ensuring a welcoming environment that encourages repeat visits.
Personable and dedicated, bringing solid foundation of health science knowledge and practical skills in injury prevention and rehabilitation. Possesses strong understanding of human anatomy and physiology, coupled with proficiency in therapeutic exercises and first aid techniques. Committed to enhancing athlete well-being and optimizing performance through targeted support and care.
Personable and compassionate individual with natural ability to connect with children and create nurturing environment. Knowledge of early childhood development and classroom management, including activity planning and basic first aid. Committed to fostering positive and engaging atmosphere that supports children's growth and learning.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Athletic Training Student
Neosho County Community College
09.2025 - Current
- Assisted in developing and implementing individualized rehabilitation programs for athletes.
- Documented treatment plans and tracked athlete progress to ensure optimal recovery outcomes.
- Utilized therapeutic modalities such as ultrasound and electrical stimulation for injury management.
- Assisted in the daily operation of the athletic training room, maintaining a clean and organized environment for optimal patient care.
- Developed strong rapport with athletes, fostering trust and open communication regarding their health concerns.
- Prepared equipment for strength training and rehabilitative care.
- Managed inventory of athletic training supplies, ensuring adequate stock levels while adhering to budget constraints.
- Worked under supervision of certified trainer to complete assessments, plan treatments and manage care.
Sales Associate
7-eleven
05.2025 - 07.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels and restocked shelves to maintain optimal product availability.
- Processed sales transactions efficiently using point-of-sale systems, ensuring accurate order fulfillment.
- Collaborated with team members to achieve monthly sales targets and improve store performance.
- Conducted visual merchandising to showcase products attractively, driving customer engagement.
- Addressed customer concerns promptly, fostering positive relationships and repeat business.
- Participated in training new associates on sales techniques and operational procedures for consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Daycare Assistant Teacher
St. Luke's Methodist Church
05.2024 - 03.2025
- Assisted in daily classroom activities to foster a positive learning environment.
- Supported curriculum implementation, promoting developmental skills in children.
- Collaborated with lead teacher to create engaging lesson plans and activities.
- Monitored children's behavior, ensuring safety and adherence to classroom rules.
- Facilitated communication with parents regarding child progress and daily activities.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
- Kept notes of behavior issues, food served, and medications administered to children.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Guest Services Employee
Riversport Adventures
05.2022 - 10.2023
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of service areas to enhance guest experience.
- Supported team members by efficiently handling routine tasks during peak hours.
- Adapted quickly to changing environments while delivering exceptional customer service.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
- Resolved customer complaints professionally, restoring guest confidence in the establishment''s services.
- Consistently met performance metrics in areas such as reservation accuracy, call handling time, and customer satisfaction scores.
- Improved team morale through effective communication techniques that fostered an environment of collaboration among staff members.
- Handled escalated issues with professionalism and diplomacy, ultimately resolving problems to the satisfaction of both parties involved.
- Provided support for VIP guests, ensuring their needs were met with exceptional service levels throughout their stay.
- Collaborated with housekeeping staff to ensure timely room availability and optimal cleanliness.
- Developed strong rapport with guests, creating a welcoming atmosphere that encouraged repeat visits.
- Assisted guests with special requests, ensuring a memorable and enjoyable stay at the property.
- Trained new team members on company procedures and best practices for delivering outstanding guest experiences.
Education
Neosho County Community College
Chanute, KS05-2027
High School Diploma -
Southmoore High School
Moore, OK05-2025
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Product restocking
- Conflict resolution
- Hygiene and cleanliness
Certification
Marketing Fundamentals Certified
Timeline
Athletic Training Student
Neosho County Community College
09.2025 - Current
Sales Associate
7-eleven
05.2025 - 07.2025
Daycare Assistant Teacher
St. Luke's Methodist Church
05.2024 - 03.2025
Guest Services Employee
Riversport Adventures
05.2022 - 10.2023
Neosho County Community College
High School Diploma -
Southmoore High School