Jessie Bolado
San Antonio,TX
Overview
3
3
years of professional experience
Work History
Beer Draft Line Tech/ Cleaner
Silver Eagle Beverages
06.2023 - Current
- Service draught lines and complete documentation per Company policy.
- Build and establish professional customer relationships in each bar/ restaurant. Able to assist in addressing concerns, and finding solutions.
- Troubleshooting / service calls ; any problem with "our product" draft lines.
- Maintain clean draft lines for each account every 2 weeks; check on product quality, brew dates, and freshness.
- Work with CO2/N2 tanks and regulators (15+ psi) ; preventing over-carbonation.
- Always learning on the job and pushing limits. "Be the best you can be".
- Able to be "self-reliant" and put accounts in order to our best ability and in timely way to get each day done 100%.
- Keep clean area / clean up area when done with service to prevent injuries/ falls.
- Become knowledgeable in all Draft products that Anheuser-Busch distributes.
Maintenance
AMC Theatres
03.2022 - 02.2023
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Ensured clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Streamlined concession stand operations, resulting in reduced wait times for customers and increased revenue.
- Assisted team members with inventory management, contributing to optimal stock levels and minimal waste.
- Contributed to efficient work environment by promptly completing assigned tasks during downtime between shows or shifts.
- Developed strong relationships with regular customers through friendly interactions and personalized recommendations based on their preferences.
- Walk-through each theatre checking for seats that are damaged or needing to be rewired. Light fixtures that need to be replace or worked on.
- Clean out oil fryer and properly dispose oil in grease dumpster. Maintain right amount of oil level before operating.
- Download files of show times, input updated info into new showing, and run sound check test.
Line Cook
Bill Miller BBQ
04.2022 - 12.2022
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained well-stocked stations with supplies maximum productivity.
- Keep up with new orders in fast pace environment.
- Able to read and manage online orders.
- Friendly and fast service
Relief/Assistant Night Manager
QuikTrip
06.2021 - 12.2021
- Managed night audit procedures, verifying accuracy of financial transactions and identifying discrepancies for resolution.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Maintained a clean and organized store environment for an improved shopping experience.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
- Implemented loss prevention measures by monitoring customer activity and addressing suspicious behavior accordingly.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
- Complied with company guidance and state and federal laws to control sales of tobacco and alcohol products.
- Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
Education
No Degree - Nursing Assistant
Commencement Career Center
San Antonio, TX05.2023
High School Diploma -
South San Antonio High School
San Antonio, TX06.2014
Skills
- Chemical Handling
- Health and safety compliance
- Sales proficiency
- Customer service focus
- Time management expertise
- Patient Safety
- Adaptable to change
- CPR Certification
Timeline
Beer Draft Line Tech/ Cleaner
Silver Eagle Beverages
06.2023 - Current
Line Cook
Bill Miller BBQ
04.2022 - 12.2022
Maintenance
AMC Theatres
03.2022 - 02.2023
Relief/Assistant Night Manager
QuikTrip
06.2021 - 12.2021
No Degree - Nursing Assistant
Commencement Career Center
High School Diploma -
South San Antonio High School