Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously, ensuring timely service for all customers.
• Proactively addressed any customer concerns or special requests, ensuring complete satisfaction with their visit.
• Assumed leadership responsibilities, overseeing side work for all servers to maintain a clean and well-stocked restaurant environment.
• Conducted training sessions for new waitresses, sharing best practices and ensuring they received a solid foundation for success.
• Served as a corporate training headquarters for Hooters girls, training and preparing them for their journey with the company.