Summary
Overview
Work History
Education
Skills
Timeline
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Jessie J. Gonzales

Richland,WA

Summary

Energetic Service Representative familiar with Hospital food safety knowledgeable about all food products and services. Provides knowledgeable and fast answers. Excellent listener and communicator. Always willing to go the extra mile and help out my team.

Overview

12
12
years of professional experience

Work History

Meal Service Representative

Kadlec Regional Medical Center
Richland , WA
05.2016 - Current
  • Perform clinical nutrition functions with great customer service; assist, when needed, with cold food tray set-up and performs other duties as assigned demonstrate and sustain compliance with the Caregiver expectations
  • Washed pots & pans,asist in dish room,broom and mop dish room, keep record of cleaning log / temps also in charge of throwing all garbage and cleaning all areas with proper cleaning supplies with labeling all liquids and sanitizers
  • Wipe down all areas of the kitchen during down times
  • Logging in all tray delivery times on IPAD for recorded keeping
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Accepted payments and updated accounts with latest information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
  • Prepared food orders to support waitstaff and other team members.

Patient Cook/Prep Cook/MSR/Barista/Dishwasher

Trios Hospital
01.2015 - 04.2023
  • Set up workstations with all needed ingredients and cooking equipment
  • Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
  • Cook food in various utensils or grillers
  • Check food while cooking to stir or turn
  • Ensure great presentation by dressing dishes before they are served
  • Keep a sanitized and orderly environment in the kitchen
  • Ensure all food and other items are stored properly
  • Check quality of ingredients
  • Monitor stock and place orders when there are shortages
  • Prepare all back ups for patient meals, log all items sent to nutrition rooms on patient floors
  • Deliver all meals to patient safely in a timely manner
  • Greet customers with a smile and friendly, professional attitude; offering them assistance as they enter; provides exceptional customer service with every interaction
  • Unload all freight on Tuesday's and Fridays including fridge and dry storage and freezer
  • Provide customers with menu item information; maintains knowledge of food and beverage ingredients and location of products
  • Maintains a clean dish area, properly washes and sorts soiled dishes, Kept dish area free of clutter and organized broomed, mopped floors, took record of temperature logs threw all garbages
  • Managed inventory storage in clean and organized fashion.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
  • Performed data entry and completed proper paperwork.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.

Cook Supervisor

Bonaventure of Tri-Cities
Richland , WA
03.2011 - 12.2014
  • Monitored food temperature, discarding items not stored correctly.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Followed food safety practices and sanitation guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.

Education

Study For GED - GED

Big Bend Community College
Moses Lake, WA
01.2009

Skills

  • Barista experience
  • Coffee experience
  • Caregiving (10 years)
  • Cooking
  • Stocked pantries FIFO
  • Host/hostess experience (10 years)
  • Patient Chef at Hospital
  • Cashiering
  • Serving
  • Retail sales
  • Bussing
  • Cleaning
  • Food safety
  • Food preparation (10 years)
  • Food service (10 years)
  • Cash handling
  • Microsoft Word
  • Food production
  • Food handling (10 years)
  • Food Handler Certification

Timeline

Meal Service Representative

Kadlec Regional Medical Center
05.2016 - Current

Patient Cook/Prep Cook/MSR/Barista/Dishwasher

Trios Hospital
01.2015 - 04.2023

Cook Supervisor

Bonaventure of Tri-Cities
03.2011 - 12.2014

Study For GED - GED

Big Bend Community College

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Jessie J. Gonzales