Jessie "Jess" Shipers
Aurora,Colorado
Summary
Marine Corps veteran with 10 years of combined experience demonstrating exceptional communication skills, leadership, and problem-solving abilities through Project Management and Human Resources practices. Adept at applying Standard Operating Procedures and innovative practices to improve the overall efficiency, accuracy, and timeliness of business functions and support. Utilized various Human Resources Management and business operation tools and resources to include Applicant Tracking Systems and Customer Relationship Management systems for correspondence, inputting/analyzing data, providing training, and submitting reports. Dynamic team player and autonomous worker who partners with cross-functional teams to identify areas of opportunity and creating/ proposing solutions to solve for it.
Overview
10
10
years of professional experience
Work History
Diversity Recruiting Program Manager
DISH Network
Englewood, CO
03.2022 - Current
- Assisted in the creation and implementation of Diversity, Inclusion, and Equity Program within DISH. Specifically focused on broadening talent channels within the recruiting process in underrepresented communities.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Expanded access to qualified talent pool and channels by building strategic partnerships internally and externally along with increasing the candidate experience.
- Improved the conversion rate of targeted talent through education, best practices resources, and training.
- Reduced business risk and potential employment litigation through equitable and standardized hiring practices.
Talent Acquisition Supervisor
DISH Network
Denver, CO
12.2020 - 03.2022
- Lead a team of eight full-cycle recruiters who hired entry-level to senior management roles through a complex business line supporting over 3,000 employees across 120 In-Home-Solutions (IHS) offices nationally
- Provided project management across the IHS Talent Acquisition team by creating recruiting dashboards for hiring managers into our ATS for candidate transparency, consolidating the tech recruiting function from two teams into one, and created policies and procedures for daily performance and responsibilities of the recruiting team
- Enhanced business partner relationships by continuously improving and implementing our recruiting methods and standard operating procedures (SOPs) to streamline our hiring process and decrease the time fill for each role
- Prepared analytical reports and data for senior levels of leadership across our business functionwhile ensuring the integrity, timeliness, and maintenance of the data
- Encouraged team morale and cohesion by creating an IHS specific branding and provided each team member with our business specific representation for the first time
- Participated in enterprise-wide recruiting process improvement efforts that focused on increasing efficiency, quality, and productivity of our tools and resources
Recruiting Manager
MetaGrowth Ventures
San Diego, Denver, CA, CO
03.2020 - 12.2020
- Successfully managed and mentored four Recruiting and Onboarding Specialists handling full-cycle recruiting, overseeing the successful hiring for 40 different C-Suite executive clients, resulting in the accurate screening, interviewing, and onboarding of over 200 100% commission sales representatives
- Worked directly under the CEO and COO of the company, helpingimplement business development practices and project management to support the rapid growth of the business
- Executed exceptional interpersonal communication skills with all levels of leadership, to include providing feedback, advice, assistance, and staffing efforts to over 35 different Chief Executive Officers (CEO’s) of
- Business-to-Business (B2B) product/service sales companies
- Planned and coordinated workplace staffing at a fast start-up company, providing set standard operating procedures (SOPs) for the hiring process of employees and independent contractors, allowing the company to continue expanding and supporting 200% growth month-over-month
- Implemented and led integrations to our Applicant Tracking System (ATS) by doing research, training, and oversight on the use of new tools, resulting in the overall screening of over 10,000 candidates throughout the
- United States and internationally
- Created new hire training curriculum in order to best execute efficient and effective training for all new hires for the internal employees of the company
- Was promoted to Recruiting Manager after just four months of working with the company and building out their entire staffing efforts from scratch
Staff Sergeant, Master Training Instructor/Electronics Technician
US Marine Corps
San Diego, CA
03.2012 - 01.2020
- Recruited, screened, interviewed, and initiated a position turn over process for four new instructors
- Planned and coordinated workplace and staffing to ensure the best use of 30 employees and their talents
- Conducted new employee training to enhance the onboarding process; decreasing the timeit takes for an instructor to get qualified by two months
- Communication
- Mitigated conflict and provided training and development to increase the workplace’s productivity by successfully implementing over 300 hours of mentorship to students and employees alike
- Resolved issues between management and employees and ensured 100% compliance of policies suchas equal employment opportunity and sexual harassment
- Facilitated the adult learning experience by being an instructor evaluator and mentor, ensuringthe graduation of 39 students
- Development
- Utilized the combination of personal experience, education, and public speaking skills to professionally train students throughout a three-and-a-half-month curriculum cycle
- Directly supervised 10 instructors, successfully managing course schedules, curriculum instruction, resources, and personal/professional development
- Demonstrated the ability to be result oriented and work well independently or as a team member, averaging a 92% class average of the 39 students under my instruction
- Project Management
- Developed and delivered knowledge and technical training to support client contract demands using various methods of presentation for over 3000 hours of instruction
- Utilized local resources and tools to streamline equipment repair process; saved the organization $29K
- Enthusiastically accepted two supervisory and management billets that require putting plans in placeand used self-motivation to fill the roles usually given to more senior personnel
Education
Post Graduate Certificate - Human Resources Management
Park University
12.2021
General Studies
Park University
08.2020
BS - Management of Human Resource
Park University
10.2019
Skills
- Equal Employment Opportunity (EEO)
- Talent Acquisition Strategies
- Managing Operations and Efficiency
- Administration and Reporting
- Strategic Planning
- Employee Coaching and Motivation
- Project Management
- Talent Management Systems
Timeline
Diversity Recruiting Program Manager
DISH Network
03.2022 - Current
Talent Acquisition Supervisor
DISH Network
12.2020 - 03.2022
Recruiting Manager
MetaGrowth Ventures
03.2020 - 12.2020
Staff Sergeant, Master Training Instructor/Electronics Technician
US Marine Corps
03.2012 - 01.2020
Post Graduate Certificate - Human Resources Management
Park University
General Studies
Park University
BS - Management of Human Resource
Park University
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