Jessie L. Bates
New Orleans,LA
Summary
Proven leader in dialysis and clinical management, adept at vascular access management and fostering team growth, significantly enhancing patient care at Aya Healthcare. Excelled in staff development and critical thinking, achieving notable improvements in efficiency and safety. Skilled in hemodialysis procedures and clinical leadership, prioritizing staff mentoring and patient satisfaction.
Overview
18
18
years of professional experience
Work History
Certified Dialysis Technician
Aya Healthcare
02.2023 - 02.2024
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Performed routine quality control and safety checks on all equipment.
Travel Certified Dialysis Technician
Fresenius Dialysis
06.2021 - 02.2023
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Performed routine quality control and safety checks on all equipment.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
Certified Dialysis Technician Float
Fresenius Dialysis
10.2020 - 06.2021
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Performed routine quality control and safety checks on all equipment.
Clinical Manager
South Shore Dialysis Center
09.2017 - 10.2020
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
Certified Dialysis Technician
DaVita
03.2014 - 09.2017
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Performed routine quality control and safety checks on all equipment.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Participated in ongoing professional development opportunities, staying up-to-date on best practices in dialysis patient care.
Dialysis Technician
DaVita
02.2009 - 03.2014
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
Hospital Admissions ER Manager
Touro Infirmary Hospital
04.2007 - 01.2009
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Hospital Admissions Coordinator
Willis Knighton Medical Center
09.2005 - 04.2007
- Enhanced patient experience by providing compassionate assistance throughout the admissions process.
- Maintained a high level of customer service with patients, families, and visitors by consistently displaying empathy, professionalism, and excellence in communication skills.
- Streamlined patient admissions process by implementing effective communication strategies and efficient data entry techniques.
- Expedited emergency room admissions through rapid assessment of incoming patients'' needs and prioritizing accordingly.
- Maintained accurate records in electronic health system while safeguarding confidential patient information at all times.
Education
High School Diploma -
Myrtle Magee Christian Academy
New Orleans, LA05.2004
Skills
- Hemodialysis Procedures
- Blood pressure monitoring
- Vascular Access Management
- Critical thinking abilities
- Clinical Leadership
- Staff Supervision
- Staff Scheduling
- Training and mentoring
- Staff Development
- Team Management
Timeline
Certified Dialysis Technician
Aya Healthcare
02.2023 - 02.2024
Travel Certified Dialysis Technician
Fresenius Dialysis
06.2021 - 02.2023
Certified Dialysis Technician Float
Fresenius Dialysis
10.2020 - 06.2021
Clinical Manager
South Shore Dialysis Center
09.2017 - 10.2020
Certified Dialysis Technician
DaVita
03.2014 - 09.2017
Dialysis Technician
DaVita
02.2009 - 03.2014
Hospital Admissions ER Manager
Touro Infirmary Hospital
04.2007 - 01.2009
Hospital Admissions Coordinator
Willis Knighton Medical Center
09.2005 - 04.2007
High School Diploma -
Myrtle Magee Christian Academy