Jessie L. Bates, Jr.
New Orleans,LA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
18
18
years of professional experience
Work History
Project Manager
Louisiana Council Of Bishops
02.2023 - Current
- Maintained open communication by presenting regular updates on project status to customers.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Developed and implemented strategic project plans to meet business objectives.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
Remote Assistant Leasing Manager
Avalon Amityville
01.2021 - 02.2023
- Organized resident events to foster a sense of community within the property, promoting tenant retention.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Managed property showings to prospective tenants, resulting in increased lease signings.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Increased tenant satisfaction by addressing concerns promptly and efficiently.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Travel Dialysis Patient Care Technician
Fresenius Dialysis
10.2020 - 02.2023
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Supported seamless transitions between shifts by thoroughly updating incoming technicians on patient status and ongoing treatment requirements.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
- Performed routine quality control and safety checks on all equipment.
- Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
Housing Manager
Four Oaks
05.2016 - 10.2020
- Communicated effectively with owners, residents, and on-site associates.
- Spearheaded property renovation projects to modernize facilities and attract new tenants without displacing current residents.
- Coordinated move-in/move-out processes efficiently while minimizing vacancy periods.
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
- Kept properties in compliance with local, state, and federal regulations.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
Leasing Consultant
The Belmont At Eastview
07.2014 - 05.2016
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Generated professional networks by engaging in professional, industry and government organizations.
- Responded to Common Area Maintenance (CAM) inquiries.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
Dialysis Technician
DaVita
04.2014 - 05.2016
- Supported seamless transitions between shifts by thoroughly updating incoming technicians on patient status and ongoing treatment requirements.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Optimized resource usage by accurately preparing and measuring required solutions for each dialysis session.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
Office Manager
Church Of God In Christ, Inc.
12.2012 - 04.2014
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Patient Registration Supervisor
Touro Infirmary Hospital
02.2006 - 12.2012
- Improved office operations by automating client correspondence, record tracking and data communications.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Served as a liaison between patients, insurance providers, and medical professionals, ensuring accurate billing information was collected and communicated effectively.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Identified opportunities for cost-saving measures within the department without compromising on quality or efficiency of services provided.
Hospital Admissions Coordinator
Willis Knighton Medical Center
10.2005 - 02.2006
- Registered and verified patient records before triage with most up-to-date information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Processed medical insurance claims and payments.
Education
High School Diploma -
Myrtle Magee Christian Academy
New Orleans, LA05.2004
Skills
- Affordable housing programs knowledge
- Administrative Support
- Budget analysis procedures
- Deposits Management
- Contract Negotiation
- Complaints Investigation
- Exceptional oral and written communication skills
- Relationship Building
- Customer service-focused
- Compliance Monitoring
- Violation Resolution
Timeline
Project Manager
Louisiana Council Of Bishops
02.2023 - Current
Remote Assistant Leasing Manager
Avalon Amityville
01.2021 - 02.2023
Travel Dialysis Patient Care Technician
Fresenius Dialysis
10.2020 - 02.2023
Housing Manager
Four Oaks
05.2016 - 10.2020
Leasing Consultant
The Belmont At Eastview
07.2014 - 05.2016
Dialysis Technician
DaVita
04.2014 - 05.2016
Office Manager
Church Of God In Christ, Inc.
12.2012 - 04.2014
Patient Registration Supervisor
Touro Infirmary Hospital
02.2006 - 12.2012
Hospital Admissions Coordinator
Willis Knighton Medical Center
10.2005 - 02.2006
High School Diploma -
Myrtle Magee Christian Academy