Jessika Angeles
Little Rock,AR
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high- achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Expertly assists executive team using exceptional communication and organizational skills. Frequently praised as hardworking by peers, can be relied upon to help the department achieve its goals.
Overview
11
11
years of professional experience
Work History
Bilingual Assistant
Little Rock School District
06.2020 - Current
- Handled sensitive information with discretion while maintaining confidentiality when working with client records and personal data.
- Assisted in the development of marketing materials tailored to bilingual audiences for increased client engagement.
- Handled assignments of students coming into the Little Rock School District.
- Expedited response times to inquiries by efficiently managing phone calls, emails, and messages for prompt assistance.
- Streamlined work processes through proficient use of Microsoft Office Suite for document creation and data management.
- Enhanced communication between clients and staff by providing accurate, timely translations in both English and Spanish.
- Maintained a high level of professionalism when interacting with clients or colleagues regardless of cultural differences or language barriers.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
- Trained new hires on all information and systems used.
Phone Enumerator
USDA-NASS
01.2023 - 03.2024
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Maintained accurate records of completed surveys, contact information, and other relevant data as required by the project scope.
- Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
- Contributed to a positive team environment by actively participating in group meetings and discussions related to enumeration strategies.
- Obtained updated contact information from all subjects and verified data for accuracy.
Bilingual Paraprofessional
Wakefield Elem, Little Rock School District
07.2016 - 11.2019
- Served as translator and interpreter for written and verbal communication to students, parents and staff members.
- Demonstrated flexibility, coped with challenges of rapidly changing world and assisted students lacking language proficiency.
- Assisted in secretarial duties when needed.
- Provided instructional support under teacher supervision within both general education classrooms and specialized settings.
- Served as a liaison between the school district''s ESL department and mainstream classrooms to ensure proper support was provided.
- Enhanced student engagement by creating a culturally inclusive learning environment.
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Assisted with school field trips and special events by collecting permission slips and payments.
Administrative Assistant
Hunter Child Care Center
11.2013 - 12.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Processed Payroll.
- Maintained calendars and schedules to set appointments for management team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Served as primary point of contact for facilitating operational and administrative inquiries.
Office Assistant
Top Granite Company
02.2013 - 10.2013
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Delivered clerical support by handling range of routine and special requirements.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Education
High School Diploma -
Little Rock School District Central High
Little Rock, AR05.2013
Skills
- Teamwork
- Active Listening
- Adaptability
- Word and Excel Software Proficiency
- Ability To Multitask
- Excellent Communication
- Calendar Management
- Interpretation expertise
- Strong Problem Solver
- Executive Support
- Meticulous attention to detail
Timeline
Phone Enumerator
USDA-NASS
01.2023 - 03.2024
Bilingual Assistant
Little Rock School District
06.2020 - Current
Bilingual Paraprofessional
Wakefield Elem, Little Rock School District
07.2016 - 11.2019
Administrative Assistant
Hunter Child Care Center
11.2013 - 12.2014
Office Assistant
Top Granite Company
02.2013 - 10.2013
High School Diploma -
Little Rock School District Central High