JESSIKA AVALOS
Legal Assistant
Reno,NV
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Thank you for taking the time to consider my resume
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Collections Legal Assistant
Leach Kern Gruchow Anderson Song
11.2023 - Current
- Requests and/or mails form letters to consumers or representatives to notify and encourage payment of delinquent accounts.
- Confers with consumers or representatives by telephone in attempt to determine reason for overdue payment and make attempts for payment resolution.
- Calculates payment arrangements and negotiates settlements which may require supervisor/client approval.
- Searches internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets. Locates additional addresses as necessary.
- Makes decision for next activity on consumer file and monitors files for required documents.
Escrow/Collections Coordinator/Accounts receivable and Accounts Payable
Eugene Burger Management Corporation
03.2022 - 11.2023
- AR/ AP: Process incoming Homeowner checks
- Process utility and vender invoices
- Maintain records of maintenance credit cars
- Process check requests
- Collection coordinator: Process executive billings in a timely manner
- Reconcile client disputes as they pertain to outstanding balances
- Prepare delinquency notices in a timely manner
- Assist clients with account inquiries
- Maintain the integrity of client records and confidential information
- Assist with weekly and monthly reporting as needed
- Communicate and follow up effectively with team members and Firm personnel regarding client accounts on a timely basis
- Perform other assigned tasks and duties necessary to support the department
- Escrow Processor: Process HOA document packages for escrow companies
- Coordinate with HOA Management Companies on various matters to set up and maintain communities
- Assisting with escrow transactions by gathering, checking, and preparing documents
- Process incoming escrow checks
- Provide support to the supervisor by answering phones, placing calls, and other clerical duties to assist in completing escrow transactions
- Process move-ins and move-outs in management software
- Assists customers by resolving complaints, expediting orders, explaining procedures, pricing schedules
- Maintain all open and closed escrow files and ensure proper filing
- Establish and maintain proactive communication with and support of team members
Automated Logistical Specialist
U.S. Army
08.2015 - 08.2022
- The automated logistical specialist is primarily responsible for supervising and performing management or warehouse functions in order to maintain equipment records and parts
- JOB DUTIES: Establish and maintain stock records and other documents, such as inventory, material control, accounting, and supply reports
- Review and verify quantities received against bills of contracts, purchase requests, and shipping documents
- Unload, unpack, count, segregate, palletize and store incoming supplies and equipment
- Construct bins, shelving, and other storage aids
- Simplify and standardize the collection and use of maintenance data
- Raise the quality and accuracy of performance, cost, and parts data through improved maintenance management
Production / Payroll Assistant
Interior Logic Group
10.2018 - 03.2022
- Current tasks include: Schedule management for weekly countertop installs
- Maintain schedule flow to ensure hourly and daily targets are met or surpassed
- Point of contact for employees to communicate absences/time off
- Approve/deny PTO requests according to business needs
- Delegate duties for assemblers and upholsterers
- Ensure assigned tasks are completed daily
- Updated data entry for square footage on homes to be Fabricated and installed
- Money management in companies billing systems to pay Granite installers correct piece-rate amounts
- Check jobs weekly to make sure the correct amount of money is loaded, as well as submit payroll paperwork to pay the installer on time
- Submit P.O.s for expenses paid on behalf of all installers
- Keep accurate inventory count for all supplies
- Order and keep stock of needed supplies weekly
- Processes weekly timecards ensuring information is entered correctly before processing
- Onboard new hires ensuring all documents are filled out correctly and prepare new employee files for filing
- Provide administrative support in order to ensure effective and efficient office operations
- Order and maintain office and breakroom supplies
- Ensures the breakroom is stocked, organized, and tidy.
Head Cashier
The Home Depot
02.2017 - 10.2018
- The primary duties and responsibilities of a head cashier involve interacting with customers, providing a positive experience and ensuring that the other cashiers are prepared to do the same
- The latter is the main distinguishing factor between a head cashier and an associate cashier, but all of these duties and responsibilities should be included: Create and maintain a positive work environment for all cashiers
- Communicate with customers and address any problems they may have
- Serve as the primary point of contact for customer service associates
- Operate registers and perform general checkout functions
- Generate reliable and accurate till reports from every register
- Resolve cash tills when closing, ensuring the money matches the report and is stored safely
- Assist cashiers with requests such as price checks
- Maintain a clean working environment by wiping down registers during downtime.
Administrative Assistant/Receptionist
Eugene Burger Management Corporation
08.2016 - 02.2017
- Designed electronic file systems and maintained electronic and paper files
- Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences
- Supplied key cards and building access to employees and visitors
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Received and screened a high volume of internal and external communications, including email and mail
- Scanned and filed forms, reports, correspondence, and receipts
- Retrieved requested files and delivered to appropriate personnel
- Processed and routed incoming mail.
Administrative Assistant/Logistics
Meri meri
10.2015 - 08.2016
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Dispersed incoming mail to correct recipients throughout the office
- Made copies, sent faxes, and handled all incoming and outgoing correspondence
- Selected products for specific routes according to pick sheets
- Reviewed new customer orders and requests and manually entered data into a centralized database. Coordinated rush orders and order changes
- Unloaded, picked, staged, and loaded products for shipping.
Education
Associate's degree -
University of Arizona Global Campus
Online 02.2021 - Current
High School Diploma -
Procter R Hug High School
Reno, NV 01.2012 - 05.2016
Skills
Construction estimating
undefinedCertification
Automatic logistics specialist, 05/01/17, Present
Military Service
Army, United States, SPC, 08/01/15
Timeline
Collections Legal Assistant
Leach Kern Gruchow Anderson Song
11.2023 - Current
Escrow/Collections Coordinator/Accounts receivable and Accounts Payable
Eugene Burger Management Corporation
03.2022 - 11.2023
Associate's degree -
University of Arizona Global Campus
02.2021 - Current
Production / Payroll Assistant
Interior Logic Group
10.2018 - 03.2022
Head Cashier
The Home Depot
02.2017 - 10.2018
Administrative Assistant/Receptionist
Eugene Burger Management Corporation
08.2016 - 02.2017
Administrative Assistant/Logistics
Meri meri
10.2015 - 08.2016
Automated Logistical Specialist
U.S. Army
08.2015 - 08.2022
High School Diploma -
Procter R Hug High School
01.2012 - 05.2016