Jessika Chavez
Conroe,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant Manager position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dollar Tree
09.2022 - 11.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sales Associate
Dollar Tree
04.2019 - 09.2020
Education
High School Diploma -
Mason High School
Mason, TX05.2008
Skills
- Operations Management
- Task Delegation
- Team Motivation
- Employee Performance Evaluations
- Customer Relations
Timeline
Assistant Manager
Dollar Tree
09.2022 - 11.2023
Sales Associate
Dollar Tree
04.2019 - 09.2020
High School Diploma -
Mason High School